Registered: Feb 2000
Location:
Posts: 34

My load time is very slow too; it took over a minute after I clicked on the "reply" button to get to this screen. I've been having this problem for at least 4 days now...but I'm still here!

Registered: Aug 1999
Location: Inverness, FL
Posts: 428

I have tested the site from all my upstream providers now, and one of them do show some troubles a couple of hops away from me. This upstrean has been alerted about the problem. However, all other connections look fine...

I have tested the site through several ISPs, both modem and DSL, and it is fast for me. I guess all of the ISPs I have used comes in through the good pipes though.

What about the rest of you, have you received good performance from VC lately?

Registered: Nov 1999
Location: Redwood City, CA USA
Posts: 162

There is definitely still a problem. I log on both at work (frame relay) and at home (cable modem). In both cases, VC is dead slow, even as I type this.

I wonder how widespread this problem is? Many members probably don't even venture to the bottom of the topic groups to this one, so maybe there are lots of other members who are also wondering what's going on.

Registered: Dec 1999
Location:
Posts: 74

For the first time in 5 days things are fairly zippy again. Of course it is 11:00PM Pacific time. Earlier this evening things were so slow that I just gave up. Tomorrow during regular business hours will tell if the problem is really resolved but so far it seems better.

Registered: Sep 1999
Location: San Francisco, CA
Posts: 431

VisorCentral performance has been bad the last couple of days. None of my logons, from work or home, were up to the normal speed for at least 5 days now.

The good news is that performance appears to be good this morning (6:30am PST).

Registered: Aug 1999
Location: Inverness, FL
Posts: 428

The slowdown problem that some of you are experiencing have been identified. It is a digex router a couple of hops from me that is acting up, so everyone that is coming in over a digex connection (do a tracert to find out), is currently experiencing problems.

If you are experiencing slowdowns and are not on coming in on a digex connection, let me know asap [email protected]

Thanks,

Marcus

Registered: Dec 1999
Location:
Posts: 170

Arghh, the site is completely unusable for me today. It took me over 15 minutes to just get to this forum to post this message.

If others are still experiencing problems, I suggest to VC that they put a message where anyone visiting can easily get to, stating that they are aware of the problems. Otherwise new users may think this is the norm and be discouraged from returning.

Registered: Oct 1999
Location: Kansas City, MO
Posts: 295

Barely got to post this. Many postings are "no go" on my end. Getting "transfer interupted" or just cuts off.

<><

[This message has been edited by LanMan (edited 04-14-2000).]

Registered: Aug 1999
Location: Inverness, FL
Posts: 428

Many of you have experienced connection problems to VisorCentral lately, and we have finally located the problem and are working on resolving it.


One of our upstream Internet providers, Digex (others include UUnet and Qwest), has recently started dropping packages at a router three hops from us. The technicians at that location are working on resolving the situation. However, it seems like it is a bandwidth issue, which won't be resolved until their bandwidth increases.

Because the problem only exists with one of our pipes, for some of you VC seems extremely slow, while for the "lucky" who comes in over Uunet or Qwest, VC rocks on as usual.

This should be resolved by Friday, when a DS3 link from Sprint gets installed. So please bare with us for another few days�


[This message has been edited by marcus (edited 02-22-2000).]

Registered: Oct 1999
Location: Kansas City, MO
Posts: 295

The site seems to be it's old speedy self now! Good work Marcus!

<><

[This message has been edited by LanMan (edited 04-14-2000).]

Registered: Dec 1999
Location:
Posts: 170

Yup, same here. Thanks.

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Back to normal here, too... It was like the difference between the USB and serial HotSync...

Keep up the good work, folks...

------------------
MarkEagle - Ice is nice!

Registered: Dec 1999
Location:
Posts: 106

Nice and snappy again! (Who needs "wait states" anyway?)

Registered: Feb 2000
Location:
Posts: 144

Yeah...

Since Saturday (3 days ago) the site is back to normal speed again.

Great - no need to read the paper while waiting for the screen to build up...

Registered: Feb 2000
Location:
Posts: 41

Even though it's been a few days since the sites back to running normal, I just wanted to say thanks! I enjoy the forum and many days I wouldn't come here because it loaded soooo slow (I even have cable modem!) I was able to fold an entire basket of clothing (for 6 people!) before a page loaded.

Anyway, thanks!

------------------
Deb Auld
[email protected]
http://my.ispchannel.com/
~hbdebauld/research/index
.html

Registered: Mar 2000
Location: Washington, DC
Posts: 6

While the site is remarkably faster as of late, it still appears to be lagging at times, specifically when attempting to "Connect Host <A HREF="http://www.burstnet.com"." TARGET=_blank>www.burstnet.com".</A>