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trying to use PiBackup

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Topic: trying to use PiBackup    
djpct
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Registered: Apr 2001
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Posts: 20

Question

I had recently received my memplug and I attempted to do a back-up for the first time. I seemed to have run into a couple snags. I received two error messages consistently.

The first occurs after initially selecting to back-up my handheld:
"Unable to create required directories on card"
Side note, the 16mb SM card I use was successfully formatted using the Pi software.


The second occurs after it begins to scan through the files:
"Error #8017 backing up ....." Then it will list some .pdb. So I figure, why don't I try to delete that file (after a hotsync of course), and try again. Then the same two errors pop up again. So after going through a dozen plus iterations of this (i.e., deleting .pdb's and reattempting the backup) I gave up.

Does anyone know why this is occuring? And how to rectify it? Has anyone out there successfully backup'd up their handheld? I see PiDeveloper post here alot, I was hoping you might be able to comment.

Thanks.

djpct is offline Old Post 06-01-2001 06:58 PM
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PiDeveloper
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Registered: Mar 2001
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Posts: 159

quote:
Originally posted by djpct
I had recently received my memplug and I attempted to do a back-up for the first time. I seemed to have run into a couple snags. I received two error messages consistently.

The first occurs after initially selecting to back-up my handheld:
"Unable to create required directories on card"
Side note, the 16mb SM card I use was successfully formatted using the Pi software.


The second occurs after it begins to scan through the files:
"Error #8017 backing up ....." Then it will list some .pdb. So I figure, why don't I try to delete that file (after a hotsync of course), and try again. Then the same two errors pop up again. So after going through a dozen plus iterations of this (i.e., deleting .pdb's and reattempting the backup) I gave up.

Does anyone know why this is occuring? And how to rectify it? Has anyone out there successfully backup'd up their handheld? I see PiDeveloper post here alot, I was hoping you might be able to comment.

Thanks.



It seem like your card is corrupted or in invalid format.
Have you format your card in PiPrefs?
Can you move files with PiMover?
Can you create directory with PiMover?
Are you put all your files in root directory?? (It is highly recommend to manage file under subdirectory eg. \Palm\) Becasue root directory of standard FAT with limitation.


If not,
Try to format it again, and then do the backup again.
If problem still exist, send an email to our support team.
[email protected]

And they will eager to help.

- PiDeveloper

PiDeveloper is offline Old Post 06-02-2001 12:24 AM
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gbgood
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Registered: Dec 2000
Location: June 10, 2001 San Clemente Pier , CA
Posts: 211

Dear PiDeveloper,

Could you please answer a piBackup question?

Does the backup function copy all data on the 8mb Handspring? Exactly like the Hanspring backup module? For 100% restore capability?

There have been rumours on this board that not ALL files are backed up. I hope you can clear this up.

Thank you

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gbgood is offline Old Post 06-02-2001 03:33 AM
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PiDeveloper
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Registered: Mar 2001
Location:
Posts: 159

quote:
Originally posted by gbgood
Dear PiDeveloper,

Could you please answer a piBackup question?

Does the backup function copy all data on the 8mb Handspring? Exactly like the Hanspring backup module? For 100% restore capability?

There have been rumours on this board that not ALL files are backed up. I hope you can clear this up.

Thank you



PiBackup works slightly different from HS backup module.

Instead of backup entire 8MB memory of your visor, PiBackup backup database of your visor in a file base. Though it will take longer in the first backup, PiBackup use incremental backup method, it will be much faster in later backup.

- PiDeveloper

PiDeveloper is offline Old Post 06-02-2001 04:14 AM
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EricG
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Registered: Aug 2000
Location: Alive and well on VisorCentral.com
Posts: 861

quote:
Originally posted by PiDeveloper

Though it will take longer in the first backup, PiBackup use incremental backup method, it will be much faster in later backup.

- PiDeveloper



Yes, this is true, but backups are REALLY fast after the first one, and , also, because of the way they do the backups, I can now successfully backup my Email & Calendar, To-Do's etc when using the EasySync Lotus Notes conduits.. The Handspring backup module fails to backup the needed files correctly, when you try to restore from the Handspring backup module you just get junk entries..

(Thanks Pi!! Memplug is a life saver for me)

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EricG is offline Old Post 06-02-2001 05:23 AM
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gbgood
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Registered: Dec 2000
Location: June 10, 2001 San Clemente Pier , CA
Posts: 211

I can understand a full backup and then added incremental backups.
What is to concatenate, right? See, I can play DOS jeopardy.

But... my question is which app does a 100% full restore?
MEMPLUG OR BACKUP MODULE?


Someone mentioned in a post that ultra money categories were not restored. I have a brand new memplug and was really hoping it would REPLACE my backup mod, but I don't feel 100% confident of that now.

Can someone give the bottom line on full restore?




note: I have done many, very bad, dishonorable acts to my Vdx and Vpr. The backup mod has always come thru with a full restore. Could you explain how you got 'junk entries.'

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gbgood is offline Old Post 06-02-2001 08:19 AM
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djpct
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Registered: Apr 2001
Location:
Posts: 20

Okay, so I am somewhat embarrassed to elaborate on my aforementioned SMC problem, albeit I remedied the situation. Turns out that I had inadventantly put the "write-protect" stickers on my SMC. Now, in my own defense (being new to smartmedia), I had no idea that the little round silver stickers serve the function of write protecting the SMC. I was told they were merely more labels. Until I went to the PMCIA web site (http://www.pc-card.com/smartmedia.htm), looking for some hints or insights into the SMC option I chose (Butterfly media). Anyways, there is a picture indicating that the round circle that I put the silver sticker on enables the write protect. Viola, one problem solved.

Now, there is one other problem. I've noticed odd fluctuations in my battery guage after accessing the SMC. It'll drop to less than half, then returns to normal after some time. Anyone else notice this phenomenon?!

djpct is offline Old Post 06-03-2001 07:27 AM
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gbgood
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Registered: Dec 2000
Location: June 10, 2001 San Clemente Pier , CA
Posts: 211

I didn't know about the round, silver write-protect discs either!

thanks for the post

do you think they have a better name, RSWPD's maybe ???
j/k

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gbgood is offline Old Post 06-03-2001 02:51 PM
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EricG
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Registered: Aug 2000
Location: Alive and well on VisorCentral.com
Posts: 861

quote:
Originally posted by gbgood
I can understand a full backup and then added incremental backups.
What is to concatenate, right? See, I can play DOS jeopardy.

But... my question is which app does a 100% full restore?
MEMPLUG OR BACKUP MODULE?


Someone mentioned in a post that ultra money categories were not restored. I have a brand new memplug and was really hoping it would REPLACE my backup mod, but I don't feel 100% confident of that now.

Can someone give the bottom line on full restore?




note: I have done many, very bad, dishonorable acts to my Vdx and Vpr. The backup mod has always come thru with a full restore. Could you explain how you got 'junk entries.'




For me, I get a full restore with the Memplug, the HS backup module is only a 98% complete restore, the "junk entries" are due to the way the Lotus Easy Sync mail, calendar, to-do's & memo's conduits work, because the HS backup module DOES NOT backup and/or restore the "syncDB" files correctly, it causes the conduits to not work and what you get is garbage in your calendar. mail, to-do's, etc.. I don't know about Ultra Money (I don't use it) and it's not effected by the Easy Sync conduits, so I can't comment on that program.

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EricG is offline Old Post 06-04-2001 04:38 AM
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gbgood
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Registered: Dec 2000
Location: June 10, 2001 San Clemente Pier , CA
Posts: 211

Eric,
THANK YOU for your positive Memplug posting. I feel so much better about the FULL restore capabilities of my new memplug.
I had been holding my breath and restraining my S&M visor activities until your post....


quote:
note: I have done many, very bad, dishonorable acts to my Vdx and Vpr.


Actually, I was hoping to try the new Launcher III beta and quickbits with my Prism/memplug/64mb.

Also, the eyemodule(1) is on sale here in CA for $59. Wanted to maybe include that for experimentation.

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gbgood is offline Old Post 06-04-2001 02:37 PM
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EricG
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Another nice thing is you can use PiMover and go into the backup folder and manually restore (aka copy {not move}) just the backed up files you want (they are stored as separate files on the smart media card), as they are all accessible from there as normal files.. (I sometimes do this with the various "syncDB" files.. when the Easy Sync Conduit is acting funny..)

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EricG is offline Old Post 06-04-2001 08:39 PM
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GSR13
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Registered: Apr 2001
Location: Atlanta, GA
Posts: 708

I own both the Memplug and the Backup Module and have used both to do complete restores on my Prism.

In my experience, the HS Backup Module has never failed. However, I do not use the Lotus application like Eric.

One thing that I do use is WordSmith, and that is the problem that I had with PiBackup. When I did a restore using PiBackup the WordSmith conduit no longer worked and I would get one of the Post-sync error messages to check the log file. The other problem that I experienced with PiBackup was my AvantGo channels were not restored, despite them being in the directory. I know that other problems have been mentioned, but the above two are all I found. I finally had to do a Hard Reset and restore using my Backup Module to get WordSmith working again.

Needless to say, I kept my Backup Module. I have notified PI about my experience and I know other users have as well. I look for them to fix this in the future, as so far they have been awesome.

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GSR13 is offline Old Post 06-06-2001 04:31 PM
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GSR13
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Eric is correct. The ability to restore a single file is just plain cool. I actually did that as well because the image on my Backup Module was not as current as the one on my MemPlug. So once everything was up, I copied the ToDo DB and the Memo DB from the MemPlug to Internal RAM and everything has worked fine.

I now leave the Backup Module at home and it always has a current backup. I carry the MemPlug in my Prism all the time. Should I be in the field and have to do a Hard Reset I believe that PiBackup will get me up and running. Once I get home, I can use the Backup Module to restore everything so WordSmith works.

Fortunately, I have never had to do this since I first built my Prism (I dropped my old one). Always good to have a plan though.

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In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2

GSR13 is offline Old Post 06-06-2001 04:36 PM
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