Registered: Feb 2003
Location:
Posts: 1

Prism Fatal Alert

I have had my Prism for about 3 weeks now. Several times now, I've had a Fatal alert while trying to synch. I've had do do a hard reset each time. Any idea what's causing this? It's really annoying! Each time it's happened, it's been while synching WordSmith. I have a MemPlug for SmartMedia installed.

Registered: Apr 2000
Location: San Jose, CA
Posts: 118

You have a corrupted app or database. It might not be WordSmith either. The most sure way to find the bad app is:
1) Hard Reset, check if ok
2) move everything out of the Backup directory in the PC into another directory (e.g. Backup1)
3) HotSync to get AddressBook etc. data back, check if ok
4) copy a few apps back to Backup
5) HotSync, check if ok
6) Repeat 4 and 5 until you have problems again.

I had the same problem. I had to get to group R-S-T before I found the problem app (RaceFever or SpaceTrader). Once they were deleted, everything was fine.