Registered: Apr 2000
Location: Noo Yawk
Posts: 13

This has a happy ending, sort of, so read on if you are mac frozen in the sync zone.

synopsis: save user data, uninstall, reinstall & unchecking the defaulted "local setup" in Hotsync Manager seems to be key for me.

First sync was did not merge handheld data with already existing user data from my pre-Visor use of Palm Desktop. Then began a litany of crashing & freezing woes. Beginning with "serial port in use by another extension or application" "reset serial port" -- which did not work-- deleting old palm 2.5 files (except "user data" saved elsewhere) reinstalling from the handspring disk, conflict catching, swithching to a "standard set" of extensions that worked before Vdx etc etc.

unchecking the defaulted "local setup" in Hotsync Manager seems to be key for me.

Only USB setup remains checked. This seems to prevent conflict with the modem when going online, preventing type 11 (i believe) error messages.

Saved user data copy in a safe place away from palm files, about to be uninstalled.
Also, "exported" (not just copied) user data which was different than the data on my handheld, into a new file outside of Palm folders.

Ultimately "de-installed" (not merely deleted) palm via handspring disk and resinstalled fresh from handspring disk. (this was to avoid any possible typographical error in user name config). Installing the software again then imported the files to go with existing records. Which worked. until the next morning when the Visor went into fatal error mode...to be continued...

Registered: Jan 2000
Location: Twin Cities, MN
Posts: 1683

I had very similiar problems, where the palm would not sync with the data on the hard drive. I'm not sure what exactly I did but I finally got them to work together.

Are you using 2.5 of 2.0h for the desktop software? I can only get it to work with 2.0h, though I still have random Serial Port Monitor crashes.

Registered: Apr 2000
Location: Urbana, IL
Posts: 99

Download the new 2.6 at Handsprings web site.

Registered: Apr 2000
Location: Noo Yawk
Posts: 13

I'm using 2.1

if it continues to work. i'll stick with it.

If not then I'll be checking out 2.6. I'd liek to see other's experiences with 2.6 before I take the plunge. Same way as i will stick with OS 9 for a while -- i see 9.0.4 is buggin up the synch it seems in some quarters
Vsurfer

quote:

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Originally posted by vsurfer:
This has a happy ending, sort of, so read on if you are mac frozen in the sync zone.

synopsis: save user data, uninstall, reinstall & unchecking the defaulted "local setup" in Hotsync Manager seems to be key for me.

First sync was did not merge handheld data with already existing user data from my pre-Visor use of Palm Desktop. Then began a litany of crashing & freezing woes. Beginning with "serial port in use by another extension or application" "reset serial port" -- which did not work-- deleting old palm 2.5 files (except "user data" saved elsewhere) reinstalling from the handspring disk, conflict catching, swithching to a "standard set" of extensions that worked before Vdx etc etc.

unchecking the defaulted "local setup" in Hotsync Manager seems to be key for me.

Only USB setup remains checked. This seems to prevent conflict with the modem when going online, preventing type 11 (i believe) error messages.

Saved user data copy in a safe place away from palm files, about to be uninstalled.
Also, "exported" (not just copied) user data which was different than the data on my handheld, into a new file outside of Palm folders.

Ultimately "de-installed" (not merely deleted) palm via handspring disk and resinstalled fresh from handspring disk. (this was to avoid any possible typographical error in user name config). Installing the software again then imported the files to go with existing records. Which worked. until the next morning when the Visor went into fatal error mode...to be continued...

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