Registered: Jul 2000
Location: wellington, fl. usa
Posts: 19

after having the prism for three weeks, i just plugged my thincom modem into it and immediately had a beep and then fatal error reset promt. it continues to do this.
i plugged it into my outdated deluxe and it works fine. is anyone out there having the same problem.

thanks
terry

Registered: Nov 2000
Location: maui, hawaii
Posts: 44

modem code update for prisms/platinums

card access-inc recommends that you download the updated modem code that can be found here.

i was able to research this through their faq.

if the update doesn't help, you could contact them at [email protected].

Registered: Jul 2000
Location: wellington, fl. usa
Posts: 19

thincom and prism

thanks gimme, i did download the update but i could never put the modem in the prism without getting the fatal error reset. luckily, i still had the visor deluxe, which allowed me to update the modem and it now works on the prism.

my only problem now is that none of the browsers detect the modem. i have e-mailed thincom, but maybe you have an idea.

thanks for your help
terry

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Re: thincom and prism

quote:

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Originally posted by terry465
my only problem now is that none of the browsers detect the modem.

---

__________________

God bless America, my home sweet home...

Registered: Nov 2000
Location: maui, hawaii
Posts: 44

sorry terry, but i'm stumped...

i sure hope that mark's suggestion helped.

in fact, i hope that the folks at card access replied with a solution.

Registered: Nov 2000
Location: Portland, OR
Posts: 19

1212 error

Maybe you could help me with this...

How do you fix a "1212 error?" This only occurs when I log onto Browse-It.

Thanks for your help-

John