Registered: Sep 2000
Location: Ottawa, Canada
Posts: 40

I tried this but I couldn't get it to work. I have a Platinum and a Dell Latitude CPx with Windows 2000. My infrared port is enabled, and when I try to sync my Visor I get a message saying an IR device was detected, but no syncing happened.

I tried to mimic the Win98 IR settings in the manual, but I'm not even sure how to check which COM port is used. I assumed it's COM3 since only COM1 and COM3 are available as choices in Serial HotSync, but COM1 is my physical serial port. So I select "serial" in Local Setup, and select COM3, and when I select IR on my Visor and try to sync, nothing happens.

Does anyone have instructions for Win2K on how to IR sync, or any troubleshooting tips?

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Belzebutt

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Check out this thread. It offers a workaround at the expense of USB syncing. For some reason, W2K handles IR ports differently than serial ports so it doesn't support IR syncing out of the box.

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God bless America, my home sweet home...

Registered: Sep 2000
Location: Ottawa, Canada
Posts: 40

Thanks!

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Belzebutt

Registered: Jan 2001
Location:
Posts: 1

Still having issues

First, thanks for the old thread. But I tried this with my Visor Prism and I still have the same issue. When I do a IR sync, the "IR Device in range" icon pops up in the tray, but after a few seconds, it goes away without a sync occurring. I have a laptop running W2K Pro with no IR, so I am using the XTDNAccess USB IR device by Extended Systems.

Any thoughts on what the problem is would be greatly appreciated!

- John