Registered: Nov 1999
Location: California
Posts: 108

Hey, I tried to sync this morning when dicovered it wasn't working. I hit the HotSync button, the BVD responded, but couldn't connect with the computer. Since I had to rush out the door, I just hit cancel and decided to figure it out later. I did some more testing later and found out that the visor isn't appearing in device manager like it ususally does during a HotSync (I have a USB cradle). My batteries are fine, nothing (visually) wrong with the contacts on the visor/cradle. All that happens is it won't connect to the computer. The computer doesn't even know it's there. Any ideas?

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Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Try the old standby... soft reset the Visor and then do another sync.

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God bless America, my home sweet home...

Registered: Nov 1999
Location: California
Posts: 108

Thanks, that fixed it.

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Registered: Jan 2000
Location:
Posts: 2

Thanks for me also

I had the same problem, so I checked the Troubleshooting discussions, came across this thread, tried the solution and am now "in sync" (sorry, couldn't help that).

VisorCentral comes through for me again!

Mark

Registered: Sep 2000
Location:
Posts: 11

i've been having problems with by hotsynching recently also. i've checked all my settings, but nothing seems to work. how do you do a soft reset on the visor?

Registered: Sep 2000
Location:
Posts: 11

hot synch still won't work

well, i found the soft reset and the thing still won't hot synch. i have a g3 laptop with a usb port. the visor was working fine with hot synch a couple of days ago. i've checked all the settings and setup and everything is in order. WHY ISN'T IT HOT SYNCHING!!!

Registered: Nov 1999
Location: Ann Arbor, Michigan USA
Posts: 790

quote:

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Originally posted by chi-yoon
...how do you do a soft reset on the visor?

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Jeff