Registered: May 2001
Location:
Posts: 2

nothing...

..

Last edited by Xabbu on 05-25-2001 at 05:36 PM

Registered: Nov 1999
Location: dynamic!
Posts: 189

That is incorrect. A hard reset does not remove everything.
More than meets the eye.

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Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

#2's on its way back to Handspring. Hit the power button: nothing. I've tried all sorts of resets to no avail. I even took the back off the thing and made sure that all connections were good (those I could find, anyway ? e.g. battery, screen, etc.). I'm happy to report that, contradictory to bblue's rumor, the case is entirely anodized aluminum. The plastic only constitutes the rim (and if you're going to take the back off, you can, more than likely, leave the screws in the plastic alone). I've commandeered my wife's prism for the duration.

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-Joshua
Abortion: Darwinism at its finest.

Registered: May 2001
Location: Arizona
Posts: 29

One thing I've noticed with my Edge is that the screen seems to be on the fragile side. Within a couple of days of use, I noticed the Graffiti area was scratched up quite a bit. I know it wasn't the stylus (PDAPanache Duo) I was using, because it's the same one I've used on my Newton over the last 3-4 years. And the Newton doesn't have a scratch on it. So I've used the Scotch tape trick, but it still bothers me. Not to mention the full length scratch from using 'top to bottom' pen shortcut.

Another thing that bothers me is that the Datebook hard button sometime takes 2-3 presses to work. It doesn't do it all the time, so it might be me.

Just thought I'd throw out some things I've noticed, and ask, should I complain to Handspring about this?

----
UPDATE:
I just called Handspring and they're sending me out a new Edge.

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xxx,
Jenny

Last edited by JennyKitten on 05-31-2001 at 09:18 PM

Registered: Oct 2000
Location: Aberdeen, SD
Posts: 2531

quote:

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Originally posted by JennyKitten
...Just thought I'd throw out some things I've noticed, and ask, should I complain to Handspring about this?

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-Joshua
Abortion: Darwinism at its finest.

Registered: Feb 2001
Location: Them Twin Cities
Posts: 1758

She's hot, but...

Just got my Blue Edge last night. BEE-Utiful, everything is perfect, except that a full 2 rows of pixels are missing on the left side. Just WHOOSH, gone. Actually, never there. Sending me a new one....

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Registered: Dec 1999
Location:
Posts: 30

Everything works great on my Edge, except...

When I first got it, I had some Fatal Exception errors on startup, but a hard reset took care of that. I guess it was a result of a nearly drained battery at shipment.

My problem right now is that the backlight still doesn't work, even after two hard resets. I'll be getting the replacement in the mail soon, so... Knock on wood.

-calp

Registered: Feb 2001
Location:
Posts: 268

quote:

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Originally posted by Calpchen
When I first got it, I had some Fatal Exception errors on startup, but a hard reset took care of that. I guess it was a result of a nearly drained battery at shipment.

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I just got a call from a friend in Cali. She got the Visor Edge a month ago for birthday / graduation from med school. She got the Fatal Exception error. She did a hard reset, but as soon as the Palm Computing screen comes out, she'd get another Fatal Exception error.



Told her to call Handspring for a replacement unit.

Registered: Dec 1999
Location:
Posts: 30

That's exactly what happened to mine, what with the Fatal Exception on the Palm Computer intro screen. However, after a hard reset, it sorta freezed up in this "off" mode where it wouldn't turn on nor would it charge. Then after a few minutes, I tried a hard reset again and it everything worked again... except for the backlight.

-calp

Registered: Dec 1999
Location:
Posts: 30

New Poll Up!

If you've had a problem with your Visor Edge, please go to the new poll and indicate what batch your Edge came from: Mexico, Malaysia, or somewhere else.

Let's see if we can correlate problems to assembly location.

Thanks for the support.

-calp

Registered: Jul 2000
Location:
Posts: 3034

Re: New Poll Up!

quote:

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Originally posted by Calpchen
If you've had a problem with your Visor Edge, please go to the new poll and indicate what batch your Edge came from: Mexico, Malaysia, or somewhere else.

Let's see if we can correlate problems to assembly location.

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Registered: Jul 2000
Location: Beverly, MA
Posts: 125

Just got today, no problems on first inspection

I just received my Visor Edge in the mail today. Upon removing it from the box, I noticed no obvious cosmetic issues. I hooked up the cradle to the power supply, and began charging. The Edge turned itself on when the power was plugged in, and on startup everything looked normal. I was able to continue setup. The digitizer seems to be working fine. I did a restore of my old Visor data, and that went well too.

Thus far, after approximately 1 hour of charging and light use, I have seen no problems. Right now it's charging up in the cradle (at 30%).

I'll let you all know if I have any problems with it.

BTW This one was manufactured in Mexico.

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Registered: Jul 2000
Location: Beverly, MA
Posts: 125

Re: Just got today, no problems on first inspection

quote:

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Originally posted by linuxppcguy

I'll let you all know if I have any problems with it.

BTW This one was manufactured in Mexico.

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