Registered: Oct 1999
Location: Baltimore MD, USA
Posts: 717

Administrator Hotsynch problem

I should be able to figure this out, but my brain isn't working.

My brother is using a Windows machine at work. One fine day he started to have problems hotsynching his Prism.

So he re-installed the Handspring software.

Now it is really weird. When he is logged onto the computer under his name, when he right clicks on the hotsynch icon in the system tray, there is no item for "Local USB". So it won't hotsynch.

But if he logs on as an administrator, "Local USB" is present, and he can hotsynch just fine.

How can he fix this?

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Re: Administrator Hotsynch problem

quote:

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Originally posted by Winchell
How can he fix this?

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umm... log in as an administrator?

What version of Windows? Did he re-install as the admin or under his user account?

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God bless America, my home sweet home...

Registered: Oct 1999
Location: Baltimore MD, USA
Posts: 717

He's using Windows XP.

He re-installed as an admin. He says he cannot install as a user, and when he did the original install (which worked) it was also as admin.

Thanks for any insights you can provide.

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:

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Originally posted by Winchell
He's using Windows XP.

He re-installed as an admin. He says he cannot install as a user

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__________________

God bless America, my home sweet home...