Registered: Feb 2000
Location:
Posts: 2

I have installed PocketMirror at the office and at home.

Outlook '98 at work, Hotsync will add all items in the inbox to my Visor.

Outlook '97 at home, Hotsync will delete all items from the Visor, and nothing will show up in the inbox. However, if I compose and email on my Visor, it will show up in the outbox after a Hotsyc.

Notes, contacts and calendar Hotsync without a problem.

Anyone have any ideas?

Registered: Dec 1999
Location:
Posts: 119

Have you tried upgrading the 97 version to the 98 version -- then both would be the same.

Registered: Nov 1999
Location: Redwood City, CA USA
Posts: 162

I think this is what might be happening.

The way Synchronization works is as follows:

Changes are "time-stamped" so a HotSync will always transfer and sync the "latest" changes to your data. For example, if you delete a contact from your home computer, then sync, that contact will be deleted from your Visor. Similarly, if you delete an e-mail from your computer's inbox, it will be deleted from your Visor after a HotSync.

Now I may be wrong, but I don't think that your Visor cares what machine it's syncing with, it's merely looking for a change in the condition of your data. When you sync with your office computer, the Visor sees new e-mail and downloads it; when you get home, it sees that the e-mail that it synced with earlier is gone, so it deletes the e-mails on your Visor.

The bottom line is I don't think you can sync with both Outlook inboxes. If this is possible and I am completely off-base, I would like to know because I also have Outlook 2000 at work and Outlook 97 at home and would love to be able to sync mail from both accounts.

Registered: Feb 2000
Location:
Posts: 62

I have a PC at home and another at the office. Both running NT4.0 (which doesn't really matter). At home I have Outlook 2000 and at the office I have Outlook 97. After I figured out the setup of the conduit, I had no further problems. I synch Contacts, Calendar, Notes, and Tasks. I don't use Email on the Visor. I have not lost any changes since I changed the conduit settings.

Pocketmirror has separate and more detailed settings than in the Hotsync Manager access. If you click on Start / Programs / Pocketmirror / Pocketmirror Settings. You will get a window. Click on Settings, and select the conduit you want to change. Depending on the conduit you select, there may be 3 or 4 tabs.

Read the selections on each tab carefully. You can set it up to maintain the categories that you set on the Visor to Outlook rather than PalmPilot Category.

After I set it up correctly, I had no further problems. I synch three times a day. In the morning to my office. I use Outlook97 all day. Synch before I go home to copy the changes over to the Visor. Go home and synch to Outlook2000. I maintain all of my entries, no matter where they are made, or where they are changed.

I have not made changes on the desktop AND on the Visor and synched to see what happens. But setting the conduits has helped a LOT. I don't know how it does it, but I think that there is a flag that notes what changes have been made on either of the machines (you can change different items on the Desktop and on the Visor, and both changes will be copied to the other unit.) So, when it synchs, it must take the flagged items and consider them the most recent.

Good luck.

larry

Registered: Oct 1999
Location:
Posts: 84

Is your email address the same on both machines?

Registered: Feb 2000
Location:
Posts: 2

No, the email is not the same.

quote:

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Originally posted by sih:
Is your email address the same on both machines?

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