Drakion
Member

Registered: Apr 2001
Location: Lexington, Ma
Posts: 138 |
about the CompUSA "TAP"
I have the same thing, 2 year coverage...but now they say its over because i just got my unit replaced (the paint was wearing off, and i wanted a new fresh one). Whats up with that? This was the third time i had it replaced, and the first time they didnt give me any problems, nor did they tell me it would be the last time i could get it replaced. THEN, springboard modules wouldnt work, so they replaced it again, and told me this would be the last time i could replace it, and that the warranty was void afterwards. So tonight, i bring it over...and my father works it out with them. They give it to us, but threaten that its the last time i will get a replacement. They showed us in the little booklet where it says that if they replace a "peripherial" (like a computer mouse or monitor) then the obligator...aka CompUSA...has done their duty and that the 100 dollar warranty is over. Thats crazy! Anyways, how do you feel about that? nowhere in the booklet does it say that PDA's only get replaced once. whatever, they must be pretty stupid to replace it 3 times for me. Thanks....
also, my dad said that if they give us a hard time next time, were going to bring them to small claims court for a few dollars...my dad is smart, and knows we will win.
but its only over a 400 dollar product, so, it wont run CompUSA out of business, but me spreading bad rumors about it might, because their true. their service sucks. and thats the bottom line.
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