Registered: Apr 2001
Location: Bismarck, ND
Posts: 114

Failing to make connection during hotsync...ideas?

Well, I got a reader for my new credit card last night and installed it on the computer. While doing so, I rearranged the USB plugs from devices into my USB hub. But now I can't hotsync. It simply says it cannot make a connection - says connection was lost, though it never even made a connection to start the hotsync. Then after this, I can't even open up the hotsync manager in the taskbar - it is frozen. Any ideas why this is happening. Surely it isn't just because I moved the USB plug from my cradle into a different port on the hub?

Could there be a conflict between my cradle and this new credit card reader?

Should I just try uninstalling and reinstalling hotsync manager?

Inquiring minds want to know...

__________________
J. Sean McKay, Ph.D.

~~~~~~~~~~~~~~~~~~~~~~~~~~
"In every work of genius....
we recognize our own rejected thoughts."
--Ralph Waldo Emerson
~~~~~~~~~~~~~~~~~~~~~~~~~~

Registered: Aug 2000
Location: South Carolina
Posts: 1062

I would uninstall and reinstall HotSync manager. I have had to do that a couple of times when it "hangs" on app installation. (Typically with apps that are self-installing, rather than ones that require you to double-click them to place them into HotSync list.) (Although I don't get an error message there, it just doesn't install the programs.)

Anyway, a fresh install may solve the problem.