Registered: Apr 2001
Location: Bismarck, ND
Posts: 114

TO PIDeveloper

quote:

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Originally posted by Matthew Nichols


...Just today they released the Flash Update that included the new gMovie, so it doesn't really matter (For now at least).

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J. Sean McKay, Ph.D.

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"In every work of genius....
we recognize our own rejected thoughts."
--Ralph Waldo Emerson
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Registered: Nov 2000
Location:
Posts: 714

Re: TO PIDeveloper

quote:

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Originally posted by headgamer
Could PI please put a listing of the changes made in each update on their site? It would be nice to know what new features/bug fixes are included in each new flash update release.

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Matt Nichols
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Registered: Mar 2001
Location:
Posts: 43

Anyone see the latest backorder date at Palmgear? It's now 5/13. I may still have a chance to get one through Amazon before Palmgear gets it together.

Registered: Apr 2001
Location: Aiken, SC
Posts: 20

Ridiculous

Yeah, I saw that so I called to check on my order status. The response I received was "any day now". At that point I cancelled my order. No more orders for me from PalmGear.

Registered: Dec 2000
Location:
Posts: 175

That's what I will do tonight - cancel. The way the Visor world is, 10 new products could come out between now and May 13th. I'll just wait and see which becomes available first, the MemPlug or the anonymous CF Adapter that Dave Kessler of Kopsis mentioned.

Sorry PiDeveloper, it's nothing "personal."

Registered: Mar 2001
Location:
Posts: 159

quote:

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Originally posted by Anomaly
That's what I will do tonight - cancel. The way the Visor world is, 10 new products could come out between now and May 13th. I'll just wait and see which becomes available first, the MemPlug or the anonymous CF Adapter that Dave Kessler of Kopsis mentioned.

Sorry PiDeveloper, it's nothing "personal."

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Sorry everybodies,

The demand for Memplug is much stronger than both PI and PalmGear expectation. According to PalmGear, our previous shippment sold out quickly.

PI will produce more units ASAP(maybe double the production volume) and send it to PalmGear again. And we will looking for more distribution channel for our customers.

PI is really care the feeling of our customers.
And we hope all of you can enjoy Memplug.
- PiDeveloper

Registered: Mar 2001
Location: Derry NH USA Earth
Posts: 154

PiDeveloper,

That shipment filled orders up to approximately 4/2 so basically they sold them long before they even ordered from you. They didn't order enough and they're still taking orders. They can't seem to figure out how many to order and can't even project how many they will need.

The different distribution channels will probably be the best thing to do right now. PalmGear basically is in a monopoly position where they can take orders knowing they don't have to respond to customers. That is my only problem with this whole situation. If I had known back in the beginning of April that there would be a 6 week wait, I would probably still have ordered. I ordered on a Friday expecting to see it in a week because the "package" I ordered wasn't (and still isn't) listed as being backordered. Moving shipdates and no communication from them are unacceptable. The whole customer service situation and how it's been handled seems shady at best and from what I've been reading possibly illegal.

Unfortunately, they are the only source in the US so if we don't like the way we're treated, too bad.

I want one because it's the best storage solution out there. (IMHO) So I'll put up with it, but I will absolutely never buy another thing from them again.

Well anyways, keep up the good work, the MemPlug sounds like a real good product! Don't let PalmGear mess up your business..

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Last edited by enhanceyourlife on 05-05-2001 at 02:35 AM