Brajesh108
Member

Registered: Nov 2000
Location:
Posts: 61 |
I think the Prism contrast "feature" was not known to the support people, and the presence of the said "feature" was probably only available or known to the developers, and it was unforseen that some units would be shipped with bad contrast settings. The support people with nearly every company WANT to solve the customer's problems, and I feel that it is just simply a lack of communication internally between the developers that implemented the contrast controls and the support people that knew of the problem. I'm sure Handspring will be very happy to have this issue solved, thanks to SG. Again, I say he deserved something from Handspring for being such a cool guy.
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