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Nothing on screen

My Handsrping Visor was working fine yesterday, but this morning there appears to be nothing happening. I have changed the batteries - no change. I have synchronised successfully with my desktop PC, which would seem to show that the Visor isn't dead. I have done a soft reset and a hard reset - still nothing. Where do I go from here?

Registered: Aug 2000
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Posts: 60

First, I'd check to see that the contrast didn't get turned down all the way. If you turn the Visor on and look at the screen from some different angles - can you see anything, even if it's very faint (assuming it's a monochrome screen)?

There's also the possibility that the ribbon cable between the screen and motherboard is loose. http://www.gethightech.com has instructions on taking apart the visor and replacing the screen and/or digitizer that might help - it shows how to get into the visor so you can check/reseat the ribbon cable.

- Dwayne