Registered: Nov 1999
Location: Lawrence, KS, USA
Posts: 2

OK, I thought I had my problems taken care of, but I guess not.

I would like to hear from anyone else who's gotten their Visor to successfully sync to a Mac. I've got a Visor Deluxe and a G4 Macintosh--I got them to sync once but now I get nothing. I've tried multiple HotSync settings, reinstalling the software a number of times, and different USB ports but as it stands now I'm kind of stuck--any help?

thanks,
Aaron.

[This message has been edited by asumner (edited 11-04-1999).]

Registered: Sep 1999
Location: New Mexico, USA
Posts: 112

Have you soft-reset your Visor?

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"Vaya con Visor!"

-john

Registered: Sep 1999
Location: Portland, OR
Posts: 61

My first Visor Deluxe "died" about 5 days after I received it (unable to hotsync, fatal errors on opening applications). I received my replacement unit on Monday and it has been working well so far. However I cannot say the same for the synchronization process. It takes about 5 minutes(!!!) for exchange of data to start, and once the two devices (iMac and Visor, USB) have "recognized" each other the sync zips along. I am concerned about the delay since this was the exact symptom my first visor experienced before it "died".
Any thoughts/suggestions/ideas?
Thank you

PS: Perfoming a soft reset has not helped this problem

[This message has been edited by mg (edited 11-12-1999).]

Registered: Oct 1999
Location:
Posts: 84

asumner,
Make sure that Appletalk is inactive before you enabled the hotsync manager..also check the extensions and make sure that they are there..

Registered: Not Yet
Location:
Posts: N/A

doing IR synching with the IRlink kills my palm. I have never been able to do a soft reset, hard resets are the only way I can get it back in operation. Now I have a common problem - at boot a dot in the upper-left corner that just keeps flashing... this is no fun.

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jonathan mergy

Registered: Sep 1999
Location: Silverspring,MD,USA
Posts: 17

Try this, worked for me..
http://216.35.16.11/support/ts_hs_synch_macissues.asp

Registered: Nov 1999
Location: Lawrence, KS, USA
Posts: 2

What wound up working for me was restarting my Mac about a dozen times or so, and finally the USB device was recognized. I don't know why it took so long to finally take, but it did and now I can Hotsync just fine.

Does anyone know a good utility for scanning devices on the USB chain, a la SCSI Probe?