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Topic: Outlook help

MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Using Outlook 2000 with multiple email accounts, is there a way to set one as the default? Is it the 1st one created? Alphabetical? Whichever one Outlook wants to use? I can't seem to find the answer anywhere.

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11-18-2000 04:07 AM

katavia
Member

Registered: Jun 2000
Location:
Posts: 17

Hi
I'm not sure but I think that whichever email account you LAST used to send an email will move up to the #1 spot.
To figure out which account is in the #1 spot Do NOT click the send button. Go to File/ Send Using/ then you will see your accounts in list form. Which ever is first is what Outlook uses when you click the send button.
Godd Luck

11-19-2000 04:35 AM

MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:
Originally posted by katavia
Which ever is first is what Outlook uses when you click the send button.

That's what I originally thought, too, but it's not the case. When you compose a new mail message, the only option on the form is a Send button. The Send/Receive command is on the Tools menu of the Outlook Inbox folder.

I have 3 accounts set up in one profile (Mark1, Mark2, Mark3). They appear in the Send/Receive menu alphabetically. It's Mark2 that is my "default" whenever I create and send a new message. If I delete, for example, the Mark3 account then Mark1 becomes the default. Weird. To re-establish Mark2 as my default, I had to delete Mark1 then re-create it and Mark3 in the profile. Now I'm back to Mark2 as my default (listed second on the menu).

Further puzzling is that if I reply to a message to Mark1 or Mark3, it is from the Mark2 account unless I enable the From: field. Then the reply looks something like "from Mark2 on behalf of Mark1".

I've seached all through the MS Knowledgebase, Outlook help, and a few other places and can't seem to come up with the answer.

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God bless America, my home sweet home...

11-19-2000 12:28 PM

CDog
Member

Registered: Sep 2000
Location:
Posts: 4

Are you using an Exchange server? It sounds like your Outlook is configured to support it, but regular POP3 and IMAP email works better if you disable that. When you installed Outlook, it asked if you wanted to support corporate email, or if you wanted Internet email only. You can change that, if you have your install disk.

Tools / Options / Mail Services, click the "Reconfigure mail support" button, and select Internet email only. after its done, you can set up your pop3 three accounts, and select any one of them as default. you can also send any message from any account using "Send Using".

hope this helps,

11-19-2000 02:12 PM

MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:
Originally posted by CDog
...support corporate email... ...select Internet email only...

Thanks, CDog... that's just the ticket. I considered doing this myself but was not sure it would give me what I wanted. The only problem this caused was my PocketMirror settings needed to be reconfigured. It did a Recovery Sync and everything seems to be fine now.

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God bless America, my home sweet home...

11-19-2000 02:58 PM

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