Registered: Feb 2000
Location:
Posts: 638

My use in the YadaYada service is slowly declining, and I'm starting to think about terminating my service contract. I have a couple of options (I think). First, I can call YadaYada and quit, and pay the fee (I don't know what it is) and possibly have to return the modem. Second I can somewho sell the modem with it's service, and transfer over the name and charges to another person. I don't know how either of these would work, or if there are other ways to do this. Has anyone had to do this before, and if you did, do you have any hints on how to make this easier for me?

Thanks,

BEN

Registered: Dec 2000
Location:
Posts: 175

Ben, you may be out of luck in all options. You should read the News article here titled "Yada es Nada" from earlier in the week and then read the discussion threads that follow.

Registered: Feb 2000
Location:
Posts: 638

Anomaly,

Although I have not posted much in a little while, I am still visiting the site everyday, and I am fully aware of the story. This does not mean that I am out of the service as phone operators recently said at YadaYada that they were not going to be going out of business.

BEN

Registered: Aug 2000
Location: Alive and well on VisorCentral.com
Posts: 861

Ben,

I am guessing you have the free modem / 1 year deal?

If you do "get out" keep the rest of us posted..

Thanks..

__________________
"One of the most important things you learn from the internet is that there is no �them� out there. It�s just an awful lot of �us�." -- Douglas Adams

Registered: Feb 2000
Location:
Posts: 638

I do have to free modem/1 year deal. I'm searchnig for the service contract to see what it says, and I'm going to call on monday to talk with YY in person.

BEN

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

Good luck... they are completely using an answering service for all calls. I called three times this morning to see if they were to switch over and then on my fourth call I just left an ultimatum as a message:

"hi Eric,

You walked me through the troubleshooting of the Registering error and even called Verizon for more assistance. I was told Friday, I was then told Monday. Today you are on an answering service, and tomorrow I will be with Verizon."

Short, sweet, and concise.

__________________
what?<br>

Registered: Nov 2000
Location:
Posts: 85

quote:

---

Originally posted by BEN
I do have to free modem/1 year deal. I'm searchnig for the service contract to see what it says, and I'm going to call on monday to talk with YY in person.

BEN

---

__________________
...the patron saint of the easily amused...

Registered: Jan 2001
Location:
Posts: 17

I had the free phone/one year deal. It forced so many resets on my Visor that I called and politely told them that their product was the worst piece of doody I'd ever purchased and that they needed to let me out of my contract because of that. They did, no questions asked.

(Not that I - as another poster implied - ever actually signed a contract.)

Your worst case scenario would be to send them a certified letter stating that they haven't lived up to the terms of whatever agreement you have - for example, not responding to customer service requests - and giving them five days to reply; if they don't, terminate yourself and then if they keep charging you complain to your credit card company. There's a chance you could lose such a battle, but given the other threads about Yada's continued existence, I doubt it...

- Dan

Registered: Oct 1999
Location: Chicago, IL
Posts: 276

I found this a couple days ago and posted it in another post. You might want to read this...

http://discussion.visorcentral.com/...;threadid=14392

second post.

__________________
what?<br>

Registered: Feb 2000
Location:
Posts: 638

Well I called YadaYada today, and spoke with a rep there named Eric. He was very helpful, and although the cancellation was not completed over the phone (I needed to email him some info I didn't have avaible at the time), I think that it's going to go smoothly with no other fees attached. I will tell all if I have to pay extra to get out of the deal.

BEN