Registered: Oct 1999
Location: Somewhere in the wilds of New England
Posts: 65

Hi gang. When I last HotSynced with my computer, I downloaded a ton of email to my Visor (yeah, I don't clean my Inbox anywhere near enough). I then spend a while this weekend deleting all that email.
I have since changed my Conduit Manager - Change Synchronization Preferences to have everything (except "Install") set to "Do Nothing".

Today, when I synced up (to get my AvantGo stuff only), it synced the email anyway. The really bad thing is it deleted all the email in my inbox. The email isn't in the "Deleted Items" folder... I can't find it!

So, my two questions are these - how do I rescue all the deleted emails on my PC, and then how do I stop the two from syncing?

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Proud owner of a GVD...

Registered: Oct 1999
Location: Somewhere in the wilds of New England
Posts: 65

Figured out how to prevent mail from syncing in the future, but how the heck do I rescue my lost email in Outlook?

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Proud owner of a GVD...

Registered: Nov 1999
Location: bright side of the moon.
Posts: 996

natescape,

found this on the Handspring website...if you goto technical support there is ALOT more info than in the .pdf file on the CD...

Q. I deleted an email message from my Visor handheld and then performed a HotSync operation to my PC. The email message was deleted from my desktop email as well, but when I decided I needed to retrieve it from the trash, it was not recoverable. Is there any way to recover the message at this point?

A. Once an email message is deleted from your handheld and you have performed a HotSync operation, there is no way to recover it.

as for HotSync settings...after a similar incident i found the 'Set as Default' checkbox on the 'HotSync>Custom>Change' window. that way it didn't sync my email every hotsync.