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HotSync doesn't stop
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Topic: HotSync doesn't stop    
dmilam
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Registered: Oct 2000
Location:
Posts: 2

My unit has no trouble communicating. In fact as soon as I plug it in it automatically starts. Once it finishes, it starts again. As long as the unit is in the cradle it continuously tries to sync?

Gateway Laptop running Win98, 8MB Visor and USB Cradle.
dmilam is offline Old Post 10-03-2000 04:38 AM
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HostileJava
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Registered: Sep 2000
Location: Nazareth, PA
Posts: 99

Do you have the newest version of the desktop software and usb driver for windows?
HostileJava is offline Old Post 10-03-2000 05:09 AM
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dmilam
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Registered: Oct 2000
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I downloaded the latest version of Desktop software today. As for the USB, I'm not sure. I downloaded all of the latest updates from MS? Is there another USB patch that I may have missed?
dmilam is offline Old Post 10-03-2000 05:41 AM
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HostileJava
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Registered: Sep 2000
Location: Nazareth, PA
Posts: 99

No, you have should have all the updates, the only thing I can think of is the way the laptop powers the USB ports might be different than how a normal desktop does because of useing a different power management scheme.
HostileJava is offline Old Post 10-04-2000 04:40 AM
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MarkEagle
VisorCentral Staff

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

quote:
Originally posted by dmilam
In fact as soon as I plug it in it automatically starts. Once it finishes, it starts again.


This is not normal. The first thing I would do is check the contacts in the cradle and at the bottom of the Visor for some sort of debris that might be shorting something out. If everything looks good there, perhaps the hotsync button is stuck down?

If none of this resolves anything, I'd say you might have a bad cradle.

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MarkEagle is offline Old Post 10-04-2000 02:00 PM
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