keekeeree
Member
Registered: Sep 2001
Location: South Dakota
Posts: 12 |
After having mine for about a week, I went online and just happened to check my minute usage and was shocked to see that it was saying I'd used 329 "Casual Use PCS Wireless Web Minutes". 329 minutes?!? At $.40/minute, my account is gonna be in serious trouble. Since I wasn't dialing into the SprintPCS network and dialing directly to my ISP, I assumed that the time would just come off of my usual minutes.
That's the way my phone at home works...I'm not getting charged differently whether I'm using my phone for data or for voice. Why on earth would it even occur to me that SprintPCS would be any different? I figured the charge was to use their network and features.
I've emailed customer support with hopes of clarifying this. If this was clearly explained anywhere on their website or in the owner's manual, I wouldn't be in this situation. 329 "casual" minutes...yeah, I really felt like paying $150 for a feature I could get for $5. 
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