Registered: Oct 2001
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Posts: 14

Hotsynch and MS Entourage fix

A potential Hotsynch fix when you have Entourage and the Palm Desktop installed (especially when you have installed the Palm Desktop after Entourage.

I was trying to Hotsynch via the USB cable (no cradle) and couldn't get a connection to the Desktop. I checked the mactopia.com website for a possible fix. Entourage installs a conduit folder which has the Entourage conduit. If you want to Hotsynch to the Palm Desktop, you have to drag the Entourage conduit and Entourage Conduit Support files into the Disabled Conduit folder that Entourage created during installation. Once I did this, I was able to Hotsynch without a problem. If you want to Hotsynch to Entourage, you have to drag the Palm Desktop conduits to the Disabled Conduit folder.

For some reason, this was not a problem when I Hotsynched using the cradle but it was when I used the cable.