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Is the Prism flawed?

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Topic: Is the Prism flawed?    
darton
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Registered: Jan 2001
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Posts: 28

Angry

I've counted 20 different threads (including mine) regarding the Prism and fatal exceptions. I know you may be able to blame much of these on software, but I'm starting to wonder if the Prism is just not a very stable device. Are Platinum, VDx, or even Palm users seeing many fatal errors? As a standard, how many per month (3 for me so far in January).

darton is offline Old Post 01-28-2001 12:14 AM
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dtplink
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Registered: Nov 1999
Location: San Diego, CA
Posts: 153

All computer hardware and software is flawed if the criteria is that it must work compatibly with all other software and hardware. Just when I get things stable I'll buy another piece of hardware or software that breaks something. With PalmOS 3.5, most fatal errors are recoverable without wiping out and restoring files. If you only run the built-in apps you will find that the computer runs fast and stable.

dtplink is offline Old Post 01-28-2001 12:39 AM
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darton
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Registered: Jan 2001
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quote:
Originally posted by dtplink
All computer hardware and software is flawed if the criteria is that it must work compatibly with all other software and hardware. Just when I get things stable I'll buy another piece of hardware or software that breaks something.


I understand this, that is why I would like to compare the stability of the Prism with the other Palm OS PDAs.
I think the sign of a quality OS is to handle poorly written software without the entire OS crashing (compare Mac or Linux vs Windows). At least on my WinPC though, if Word crashes I don't lose all my data from all my applications (And yes, I undertand that my PC has the "benefit" of a hard drive).

darton is offline Old Post 01-28-2001 01:27 AM
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kalahari
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Registered: Sep 1999
Location: San Francisco, CA
Posts: 431

I've found that my Prism has had many more fatal errors and hard resets than my Palm III or Visor Deluxe ever had. I still wouldn't give it up though I figure I'll just have to live with it (and make extensive use of BackupBuddy and the Backup Module).

kalahari is offline Old Post 01-28-2001 01:49 AM
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akur
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Registered: Jan 2001
Location: Seattle, Washington
Posts: 293

My prism never got any fatal error before I got my omnisky.
but after several fixes and I got a replacement modem, my prism become very stable. I love my prism.

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akur is offline Old Post 01-28-2001 03:16 AM
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DBrown
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Registered: Jan 2001
Location: Midwest
Posts: 232

I have a platinum, and love it. I've only had to reset it once. That was because of a conflict between upclockDA and my eyemodule. Removed upclockDA and it's been flawless since. I also have not noticed any paint wear at all.

Dave

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DBrown is offline Old Post 01-28-2001 03:39 AM
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ethos
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Registered: Oct 2000
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Smile

I am very happy with my Prism. I have not noticed any more fatal errors on my Prism than on my VDX. Any errors have always been attributed to software incompatibilities. I have gone 1 to 2 months maybe more without a fatal errors.

ethos is offline Old Post 01-28-2001 04:16 AM
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TedTschopp
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Registered: Jan 2001
Location: Los Angeles, California
Posts: 8

I had all sorts of issues until I upgraded to 3.5.2. after that, I've had almost no issues at all.

Ted

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TedTschopp is offline Old Post 01-28-2001 04:47 PM
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Brianp
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My Visor Deluxe had horrible problems with the "interminable reset loop" that could only be cured by a hard reset. That actually almost turned me against the whole Palm OS deal... objectively - if it crashes frequently and the crashes result in a reset loop that can only be cured by deleting everything on your palm... then what use is it?

All of my problems were cured (?) by swapping my Deluxe for a Deluxe with the new ram? At least it would seem that way. After I swapped I never had a problem, but it is something that still makes me a little nervous.

The only similar deal I've had with the Visor Prism (in the month since I upgraded) was a single time when a soft reset removed everything from the Prism. I've since swapped that Prism for one without a stuck red pixel... and haven't had any problems.

Just backup often - and keep the backup module with me. The reason I bought the backup module was actually because of the times my Deluxe would do the hard-reset loop and I would lose everything on the road ;-).

Brianp is offline Old Post 01-28-2001 06:23 PM
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VTL
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Registered: Apr 2000
Location: Seattle, WA
Posts: 604

I'm not sure it's the Prism. The Prism came out at around the same time as a bunch of new modules, particuarly the Minstrel S. The Minstrel (with either OmniSky or YadaYada) seems to be the source of most of the reset problems - I haven't counted the posts, but that's my impression. Query whether the problem is with the Prism or with the Minstrel.

VTL is offline Old Post 01-28-2001 07:07 PM
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dick-richardson
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Registered: Oct 2000
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Actually I've found my prism to be a heck of a lot more stable than my deluxe was.

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dick-richardson is offline Old Post 01-28-2001 07:08 PM
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Bret Snyder
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Registered: Mar 2000
Location: Hacienda Heights, Ca
Posts: 302

quote:
Originally posted by darton
quote:
Originally posted by dtplink
All computer hardware and software is flawed if the criteria is that it must work compatibly with all other software and hardware. Just when I get things stable I'll buy another piece of hardware or software that breaks something.


I understand this, that is why I would like to compare the stability of the Prism with the other Palm OS PDAs.
I think the sign of a quality OS is to handle poorly written software without the entire OS crashing (compare Mac or Linux vs Windows)...



What would you be comparing it to? The OS is from Palm not Handspring, so would you be comparing it to other Palm devices on the same OS level? Or different hardware/software levels?

My 2 cents is that my Prism has been much more stable than the other Visor Deluxes and Palms that I had.

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Bret Snyder is offline Old Post 01-28-2001 07:10 PM
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