news | articles | reviews | software | modules | accessories | discussion | faq | mobile | store
VisorCentral.com >> Discussion >> Visor Related >> Springboard Modules
PalmGear mail-order service history
Post a New Thread | Post A Reply
PalmGear mail-order service is: (fill in the blank)
You do not have permission to vote on this poll.
Exceptional 3 8.11%
Great 12 32.43%
Just OK 5 13.51%
well... 17 45.95%
Total: 37 votes 100%
  [Edit Poll (moderators only)]

Pages (2): « 1 [2]   Last Thread   Next Thread
Author
Topic: PalmGear mail-order service history    Pages (2): « 1 [2]
Uncle Roger
Member

Registered: May 2001
Location: San Francisco, California, USA
Posts: 90

quote:
Originally posted by OrangeDeluxe
Is the FlashPlus really that great a innovation over a MemPlug?


Well, I have 2 FlashPluses, a whole host of Matchbook drives (long and short), MemPlug CF, and MemPlug SM. I strongly prefer the software of the FlashPlus. VFS works great for me on my test machine (Visor Deluxe) though I haven't been really working it hard. If you have a Deluxe, make sure that the PiVFS works with the Deluxe.

The MemPlug is okay, but I really do like the FlashPlus software better. The support for the FlashPlus software (from Kopsis Engineering) is amazing.

If you're having trouble getting a FlashPlus from PalmGear, get in touch with Keith Hudson at Matchbook Drive (http://www.matchbookdrive.com/) and see if he has any in stock.

btw, I've never ordered hardware from PG before Wednesday, but I fully expect my SnapNType to be here today or tomorrow. (PG claims it's been shipped.)
Uncle Roger is offline Old Post 09-28-2001 05:58 PM
Click Here to See the Profile for Uncle Roger Edit/Delete Message Reply w/Quote
Uncle Roger
Member

Registered: May 2001
Location: San Francisco, California, USA
Posts: 90

quote:
Originally posted by Uncle Roger
btw, I've never ordered hardware from PG before Wednesday, but I fully expect my SnapNType to be here today or tomorrow. (PG claims it's been shipped.)


My SnapNType arrived today, well packed. Seems okay to me. (YMMV!)
Uncle Roger is offline Old Post 09-28-2001 09:37 PM
Click Here to See the Profile for Uncle Roger Edit/Delete Message Reply w/Quote
OrangeDeluxe
Member

Registered: Mar 2001
Location: SF Bay Area
Posts: 71

I'm going to wait until Monday to try calling again. Since we have 2 VDx's here maybe I'll try ordering a separate one from Matchbook & see what happens.

__________________
"This world is totally Fugazi." -Fish (Marillion)
OrangeDeluxe is offline Old Post 09-29-2001 01:47 AM
Click Here to See the Profile for OrangeDeluxe Edit/Delete Message Reply w/Quote
bookrats
Member

Registered: Sep 2000
Location: Seattle, WA
Posts: 501

 Wink

quote:
Originally posted by LarryN
Althought the software I've purchased through them has been without any incident.


Well, I can't say that -- but I can't complain, either. I bought a software product from them last year that they never charged me for.

Other than that one incident, though, no problems (but I've only bought software, too.)

__________________
Jeff Meyer

"And he died like he lived: with his mouth wide open."
bookrats is offline Old Post 09-29-2001 04:48 PM
Click Here to See the Profile for bookrats Edit/Delete Message Reply w/Quote
OrangeDeluxe
Member

Registered: Mar 2001
Location: SF Bay Area
Posts: 71

I recieved a "shipped" e from PG.com just this afternoon for my FlashPlus (6 weeks after the initial order...) Of course the day after placing a separate order with Keith at Matchbookdrive.com for the same plus one of his own MD-100 adapters. I think next time I'll go with the indie resellers like Keith who appreciate customers more.

__________________
"This world is totally Fugazi." -Fish (Marillion)
OrangeDeluxe is offline Old Post 10-01-2001 11:46 PM
Click Here to See the Profile for OrangeDeluxe Edit/Delete Message Reply w/Quote
OrangeDeluxe
Member

Registered: Mar 2001
Location: SF Bay Area
Posts: 71

quote:
Originally posted by OrangeDeluxe
I recieved a "shipped" e from PG.com just this afternoon for my FlashPlus (6 weeks after the initial order...) Of course the day after placing a separate order with Keith at Matchbookdrive.com for the same plus one of his own MD-100 adapters. I think next time I'll go with the indie resellers like Keith who appreciate customers more.


Matchbook (Keith) was gracious enough to send my MD-100 off ahead of the FlashPlus I also ordered from him...kudos for Matchbookdrive.com

But now I read that PG.com have a 20% discount on the FlashPlus I ordered from them back before I started this disgruntled thread. I fully expect $10 off my purchase from PG but do you think I'll get it without having to raise additional hell? Most likely not. I'll reserve my final evaluation of PG's mail-order service until I recieve my module & the final bill. With this in mind I'm ready to vent my opinions on my epinions.com account (at the very least I could make back my $10 from readership royalties, yeah?)

Sour grapes? Maybe... Justifiable disgruntibility? Yes.

__________________
"This world is totally Fugazi." -Fish (Marillion)
OrangeDeluxe is offline Old Post 10-03-2001 05:38 AM
Click Here to See the Profile for OrangeDeluxe Edit/Delete Message Reply w/Quote
dessa
Member

Registered: Dec 2000
Location:
Posts: 65

They told me that my FlashPlus shipped 01Oct too. I hope to get it soon. I checked their web site and the "Save 20% on select Springboard Modules!" doesn't include the FlashPlus.

The list is available here:
http://www.handspring.com/promos/su...e_savings.jhtml
dessa is offline Old Post 10-03-2001 08:21 PM
Click Here to See the Profile for dessa Edit/Delete Message Reply w/Quote
OrangeDeluxe
Member

Registered: Mar 2001
Location: SF Bay Area
Posts: 71

Yeah dessa, I noticed that the FlashPlus isn't under the 20% discount...I did get mine via USPS Priority Mail today, postmarked Oct 1. I'm just suprised that they don't use "Delivery Confirmation" with the Priority Mail.

So far so good...

__________________
"This world is totally Fugazi." -Fish (Marillion)
OrangeDeluxe is offline Old Post 10-04-2001 02:05 AM
Click Here to See the Profile for OrangeDeluxe Edit/Delete Message Reply w/Quote
OrangeDeluxe
Member

Registered: Mar 2001
Location: SF Bay Area
Posts: 71

dessa, when you get your FlashPlus; let me know if the product box was shrink-wrapped. The FP box that I recieved was not wrapped & had previously been opened. Not to mention there is a crumb-sized piece of crap at the bottom of the FlashPlus' CF slot right next to the pins that wouldn't blow out. I'm wondering if I got a used FlashPlus or not. The module works fine as far as I can tell after testing it for the few minutes I had free today, but my 64meg CF card only shows up as "60M" under the Utility app.

__________________
"This world is totally Fugazi." -Fish (Marillion)
OrangeDeluxe is offline Old Post 10-05-2001 04:25 AM
Click Here to See the Profile for OrangeDeluxe Edit/Delete Message Reply w/Quote
yardie
Member

Registered: Feb 2000
Location:
Posts: 1571

 Arrow Normal

quote:
Originally posted by OrangeDeluxe
but my 64meg CF card only shows up as "60M" under the Utility app.



This is normal. In the computer world, 64 MB is not actually 64 MB. Same like how your 20 GB computer isn't quite 20 GB. My 64 MB Sandisk Module also show 60 MB on the info screen.
yardie is offline Old Post 10-05-2001 12:37 PM
Click Here to See the Profile for yardie Edit/Delete Message Reply w/Quote
dennisl
Member

Registered: Jan 2000
Location: New York City
Posts: 158

I'm not satisfied with their customer service/technical support. I recently had a problem with my SoundsGood module. I wasn't sure if it was a hardware or software issue. But they were very uncommitted to solving my problem, tirelessly pointing out that my warranty had expired every time I tried to get a solution. Eventually I figured out how to solve it, no thanks to them.

I'm in a bind now, as I want to but an Energy Clip for my SoundsGood. But I don't want to give them the buisness.
dennisl is offline Old Post 10-05-2001 03:29 PM
Click Here to See the Profile for dennisl Edit/Delete Message Reply w/Quote
All times are GMT. The time now is 08:24 PM. Post New Thread    Post A Reply
 Pages (2): « 1 [2] Last Thread   Next Thread
[ Show a Printable Version | Email This Page to Someone! | Receive updates to this thread ]

Forum Jump:

Powered by: vBulletin Version 2.3.4
Copyright ©2000, 2001, Jelsoft Enterprises Limited.