Registered: Jun 2001
Location:
Posts: 14

Printer conflict with Neo.

My mother in law has a NEO. Works like a champ. She just bought a new Lexmark printer which connects to the computer via USB. When we try to load the software for the printer we get a error message and the software never fully loads. Then when we go to hotsync, the NEO goes nuts and she looses all of her data. By reaching back and unplugging the printer, we can hotsync as normal. It appears to be a USB port conflict.

Anyone have a quick setting fix for me?

Thanks a ton.

Doug

Registered: Mar 2001
Location: Nebraska- the Good life
Posts: 695

My best guess is that the mis-loaded printer software is doing it.

Have you checked the web for an updated printer driver?

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Do what you can, with what you have, where you are at!

Registered: Jun 2001
Location:
Posts: 14

It may be the driver. The only thing is, just by plugging the printer into the USB jack is what screws up the Hotsync capablility.

Registered: Nov 2002
Location: Atlanta GA
Posts: 14

if you feel like spending money you could get a PCI USB card and plug the visor into that.

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Registered: Mar 2001
Location: Nebraska- the Good life
Posts: 695

quote:

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Originally posted by mrjake
It may be the driver. The only thing is, just by plugging the printer into the USB jack is what screws up the Hotsync capablility.

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Do what you can, with what you have, where you are at!