Registered: Nov 1999
Location: Irvine, CA, USA
Posts: 56

Can we start a log of what Handspring has been giving free or as compensation?

date ordered.
date received.
what was free.

Registered: Oct 1999
Location: Houston, TX
Posts: 67

Ordered 1 visor on 9/30/99
Received 2 visors 10/26/99
Receieved 5 Pack of Stylus (11/2/99) with an apology letter for charging for and sending two visors.

Registered: Oct 1999
Location: Atlanta, GA, USA
Posts: 12

I received the same 5 stylus pack for the inconvenience of being over shipped. They credited my card (before getting the visor back so I won't have to go out of pocket.) Handspring has done the right thing by me. Appology accepted!

By the way, the answer to a question from another thread, the stylus does have a reset pin. It is plastic, so don't flinch!

Registered: Oct 1999
Location: Rochester, NY, USA
Posts: 61

9/14
Still no visor
Refunded money for serial cradle.
Refunded $20.00

Registered: Oct 1999
Location: RI
Posts: 10

I received the same 5 stylus pack for the inconvenience of being over shipped. They credited my card (before getting the visor back so I won't have to go out of pocket.) Handspring has done the right thing by me. Appology accepted! They also credited the extra $20.00 charged per Visor Deluxe.

I'm very happy!