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do you use Caller ID?

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Topic: do you use Caller ID?    
namja
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Registered: Feb 2001
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Posts: 268

do you use Caller ID?

I do. Not really to screen calls, but just to see who's calling before picking up. It's really a waste of money, but since it's only $1 a month.

namja is offline Old Post 06-21-2001 09:28 AM
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Toby
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Registered: Jul 2000
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I definitely use it to screen calls. Anyone who shows up as an "Unknown Call" is going to the answering machine (since 99 times out of 100, those are telemarketers).

Toby is offline Old Post 06-21-2001 12:23 PM
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mcristia
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Registered: Aug 2000
Location: Cincinnati, OH USA
Posts: 107

quote:
Originally posted by Toby
(since 99 times out of 100, those are telemarketers).

Toby,

I work at home for an out of town firm. My working buddy here in town got himself an office to be away from the family during the day. For some reason he has his work phone set to "Private", so when he calls me for work stuff, I don't know it is him. I am tempted to let his calls go to voice mail, and tell him to be more courteous in the future, but I think he likes it this way. What do you think?

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mcristia is offline Old Post 06-21-2001 01:48 PM
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K. Cannon
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Registered: Aug 2000
Location: South Carolina
Posts: 1062

We use it and love it. Not only can you screen unknown callers out, you can get phone numbers for those who forget to leave them on your answering machine.

K. Cannon is offline Old Post 06-21-2001 01:58 PM
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Toby
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quote:
Originally posted by mcristia
[...] For some reason he has his work phone set to "Private", so when he calls me for work stuff, I don't know it is him. I am tempted to let his calls go to voice mail, and tell him to be more courteous in the future, but I think he likes it this way. What do you think?


Is that the only "Private call" that you get? IME, "Private call" usually indicates an unlisted number or cellphone, so I usually answer those unless I'm in the middle of something. I've seldom had a telemarketer show up this way. They're almost always "Unknown call"s (I don't remember if it shows up specifically as "Unknown call" or "Out of Area", but it's one of those two). That's how I differentiate between the two usually. I suppose some telemarketing people might eventually catch on to this, but it hasn't happened to me yet.

Toby is offline Old Post 06-21-2001 02:39 PM
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dick-richardson
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Registered: Oct 2000
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.

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Last edited by dick-richardson on 06-21-2001 at 03:24 PM

dick-richardson is offline Old Post 06-21-2001 03:18 PM
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dick-richardson
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I don't answer any calls from people I don't know, whether or not their number shows up. That's entirely the reason I have an answering machine. Their only hope of speaking to me is pleading their case to my machine. Otherwise, I deign not to answer. I'm not putting up with my email or snail mail getting spammed, why change that philosophy for my phone?

Of course, cell phones show up correctly on my caller id. The only way I get "private" is if someone is calling from an unlisted number (or pressed *67 before the call), but a message informs the caller that I don't accept private calls. They have to press *82 to have their number show up, or my phone won't even ring. It's the unavailable ones that are telemarketers. I think out of area and unavailable are synonymous. They show up different on different equipment (but that's just because I went through 99 calls on my box and there wasn't 1 out of area, but there were 36 unavailable).

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dick-richardson is offline Old Post 06-21-2001 03:24 PM
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tucson_sailors
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Registered: Jan 2001
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Posts: 118

CLID and Outbound trunks

As a geek employed in the telco industry, part of the reason why we are seeing such a large incidence of "unknown" calls on Caller ID (which I have and love) is due to the increased use of outbound predictive dialers. These nasty machines are programmed to war-dial a set group of numbers at random times of the day until they get a pickup. After a set number of RNA (ring-no-answer) you will generally get dropped off. Voice mail, answering machines, etc will not give it a RNA, and you will stay on their list. Sad, eh?

This technology is also used by companies who are setup to dun people for money. So either you're going to get an offer for something you don't want - or you going to get an agressive bill collector whose sole purpose in life that call is to extort money out of you. It is becoming a big sector of the telco industry - search on Davox and Mosaix if you want to read up on these things.

The other nice thing that the telcos are starting to offer is privacy solutions - if you come up as unavailable/unknown the phone doesn't ring at all. Take that you lousy telemarketing scum!

Cheers!

Tucson Sailors

tucson_sailors is offline Old Post 06-21-2001 03:31 PM
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Toby
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quote:
Originally posted by dick-richardson
[...] a message informs the caller that I don't accept private calls. They have to press *82 to have their number show up, or my phone won't even ring.


I've considered doing this in the past.

quote:
It's the unavailable ones that are telemarketers. I think out of area and unavailable are synonymous.



They are.

quote:
They show up different on different equipment [...]



Yeah, I just wasn't remembering how they showed up on my current phone. My old caller ID box showed them as "Out Of Area", but I think my gigaset shows them as "Unknown Call"s.

Toby is offline Old Post 06-21-2001 03:33 PM
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flips13
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Registered: Apr 2001
Location: 'braska
Posts: 211

We got caller ID in our office for one purpose - to avoid the calls of a certain manager in out NY office. This manager would call to speak to my (now former) boss, and spend hours just jabbering away, usually off topic. With the caller ID, somebody else could intercept the call and say "so-and-so is on the other line" and take a message. Three weeks later, the NY manager got fired.

Now, we use it all the time. there are four of us in the office, and all answer the phone. We usually recognize the numbers that call all the time for specific people and let them pick it up.

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flips13 is offline Old Post 06-21-2001 03:35 PM
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mcristia
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Registered: Aug 2000
Location: Cincinnati, OH USA
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quote:
Originally posted by Toby
Is that the only "Private call" that you get?

No, I get a few. All from people I know. But, mostly it is from him or my wife. However, since he does not fix this (see below), all other calls he makes to folks we deal with (none of whom work at home) may not be able to decipher "Private Number" as easily a I can.

quote:
"Private call" usually indicates an unlisted number ...

Yes, he has an unlisted number, which is odd for a business line. It is because he has the total package of services our local service provider offers, as do I. By default, all the options, such as "Per Line Privacy", are turned on. He can turn it off, use *82 or *67, but he cannot be bothered. I have mine set up so that he can see my number, even though I have Per Line Privacy too. You can also use speed dial on your hardware or the service provider's Speed Dial feature to add the *82 or *67 to specific outgoing numbers, no.

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mcristia is offline Old Post 06-21-2001 05:34 PM
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fixitgal
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Registered: Jul 2000
Location: Pleasanton, CA
Posts: 253

Lightbulb Caller ID is the best idea since sliced bread...

We had to get an unlisted residential number a few years ago because of a series of "creepy" phone calls. If we would have had caller id then, we could have busted the weirdo. It was an very unnerving experience, and it was several years before I was comfortable answering the phone.

Now I just use caller id to screen out the calls from my in-laws...

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fixitgal is offline Old Post 06-21-2001 05:49 PM
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BobbyMike
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Registered: Dec 1999
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We love it. My wife is home all the time, between running our business and homeschooling our kids she doesn't have the time to talk to everybody that calls. We also love that we can get phone numbers. People tend to speak too quickly when leaving their numbers on our machine. The service is definitely worth what we spend on it.
Michael
PS we also get alot of those auto-dials, saves us from having to pick up only to find it's a telemarketer.

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BobbyMike is offline Old Post 06-21-2001 06:06 PM
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namja
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Registered: Feb 2001
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I just got rid of the phone service at home. Now I just have the cell phone. My cell phone's Caller ID only shows the number and not the name (unless the number matches a name in my directory, then it'll show that name along with the number).

and lately, i've been getting more and more calls from people not in my directory, and i can't tell who they are from just the number. oh well.

namja is offline Old Post 06-27-2001 08:17 AM
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