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Not Ready for Primetime Springboard Modules

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Topic: Not Ready for Primetime Springboard Modules    
Keefer Lucas
Member

Registered: Feb 2001
Location: Atlantic Rim
Posts: 570

Not Ready for Primetime Springboard Modules

I currently own two Springboard modules, a Pacific Neo-Tek OmniRemote and a Card Access ThinModem. I have to say, both are prime candidates for Ebay.

The OmniRemote becomes unusable with the battery level at half or less, which is about half the time. I've written the company about a patch or upgrade and received no response (and given some prior postings and feedback on Amazon I would say my problem is not unique).

My Card Access Thinmodem connects successfully only about 25% of the time, and regularly drops its connection mid-download. It frequently drains a new set of batteries to the warning level after less than ten minutes of connect time, which causes the connection to drop. While the modem supports a V.90 56k connection, I rarely get more than 26k connect speed with the thing.

Are my expectations too high, or have I just happened onto two of the least reliable or most poorly executed modules out there?

Keefer Lucas is offline Old Post 07-07-2001 04:57 AM
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Usonian
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Registered: Feb 2000
Location: Los Angeles, CA
Posts: 165

I own four modules - in order of acquisition, they are:

Handspring 33.6 Modem - bought it used, it's always worked great with no problems; any connection difficulties have been on the ISP side.

Eyemodule I camera - love it or hate it (I love mine, but lust for the EM 2), it works just as it's supposed to. My only complaint is that the eyemodule conduit chokes on Eyemodule databases that have been moved onto external CompactFlash or SmartMedia storage, meaning that you can't move images out of RAM to make room for new ones. Since none of the external storage modules existed when the EM was developed, I suppose it can be chalked up to an oversight... although I'm puzzled as to why Ideo doesn't release a simple desktop utility for just such a purpose. If you want a 3.2 megapixel camera with zoom and flash, don't buy an eyemodule 1/2 and then complain that it should have higher resolution, zoom, and flash... but if you're looking for an excellent compliment to a "real" digicam that is easy to carry with you all the time, you can't go wrong.

Handspring Backup module - I've read posts from people who have had problems when trying to back up with extremely low batteries, but I've never had a single problem with mine - and it saved my life on a week-long trip to New York!

MatchBook Drive Compact Flash adapter - although pushed out of the spotlight by SpringBoards with slicker presentation like MemPlug, my MatchBook drive (preordered) was delivered as promised, and performs quite well with Kopsis Engineering's FAFileMover software.

-Andy

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Usonian is offline Old Post 07-07-2001 06:32 AM
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dvIceT
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Registered: Dec 2000
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Posts: 152

quote:
Originally posted by Keefer Lucas
My Card Access Thinmodem connects successfully only about 25% of the time, and regularly drops its connection mid-download. It frequently drains a new set of batteries to the warning level after less than ten minutes of connect time, which causes the connection to drop. While the modem supports a V.90 56k connection, I rarely get more than 26k connect speed with the thing.

Are my expectations too high, or have I just happened onto two of the least reliable or most poorly executed modules out there?



I don't know about the OmniRemote module, but I have to say the Thinmodem has been pretty dependable for me. It connects and stays connected the vast majority of the time. Battery usage seems OK. I use it with NiMH batteries and it takes me through an AvantGo sync(~10 minutes for me) and some browsing. I agree about the connection speed. 26k is what I usually get too. It's not absolutely perfect, but it beats out my Xircom Springport Modem and Psion IR modem by a large margin, mostly due to its great form factor.


quote:
Originally posted by Usonian
Eyemodule I camera - love it or hate it (I love mine, but lust for the EM 2), it works just as it's supposed to. My only complaint is that the eyemodule conduit chokes on Eyemodule databases that have been moved onto external CompactFlash or SmartMedia storage, meaning that you can't move images out of RAM to make room for new ones.


For MemPlug users, the newest release of the MemPlug software(1.5) is supposed to allow for this(I haven't tried it personally).

Last edited by dvIceT on 07-07-2001 at 07:58 AM

dvIceT is offline Old Post 07-07-2001 07:45 AM
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Matthew Nichols
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Registered: Nov 2000
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Posts: 714

I love my ThinModem+, yeah it usually doesn't connect above 28k, but I never get dropped calls or anything of the sort - its real dependable & I think you're really the first one to dislike it so on these boards.

As for OmniRemote, whats up with Pacific Neo-Tek? They really need to release a new update with color support, icons, etc... They've really fallen behind what dedicated LCD remotes offer these days. I haven't heard any news on their OmniRemote+ either.

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Matthew Nichols is offline Old Post 07-07-2001 08:31 AM
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Keefer Lucas
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Registered: Feb 2001
Location: Atlantic Rim
Posts: 570

Card Access is Slow Access

Unlike the OmniRemote, the Thinmodem atleast gets the job done. I was able to check my email while on vacation, though it did involve lots of nasty and creative language. I have no problem connecting to my ISP with my laptop...as I said the Thinmodem is far more challenging.

I am considering replacing Browse-It which comes with the Thinmodem with Blazer. This would actually be the first app that I actually pay for. Are people happy with Blazer?

Keefer Lucas is offline Old Post 07-07-2001 02:39 PM
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sdoersam
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Registered: Aug 2000
Location: Glen Burnie, Maryland
Posts: 205

No problem here with my Thinmodem plus. I have found that the connection speed depends heavily on the phone lines. At my home, I can consistently get v.90 connection (usually 53.3 or 49kps), but at hotels, which are usually analog conversions of Digital lines, I get about 28.8 or less. In my experience, anyplace that converts a digital signal into an analog one, will get significantly slower and inconsistent connections. Having played with it at a hotel and several business with a digital to analog conversion, I have always found the connections speeds to vary from 14.4 to 33.6. The connections have even varied wildly from one connection to the next on the same "line." I had a Thinmodem (now my dad's) before I got my plus, and found the same thing. Thinmodem Plus saved my butt when my laptop screen decided not to work any more during a recent conference.

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sdoersam is offline Old Post 07-09-2001 02:32 PM
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GSR13
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Registered: Apr 2001
Location: Atlanta, GA
Posts: 708

I have the original ThinModem, which was 33.6 when I bought it. Once the 56K V.90 update became available, I installed it. I now get V.90 connections regularly with it and it is much faster than before. You just have to make sure that you have V.90 turned on. If you do not, it will usually only connect at around 24,000. I know that I was upset at first because it was not any faster, then I started playing with Preferences and turned on V.90.

Of course, I still cannot understand why it is not the default setting once you install the update.

It has worked very well, but does drain the batteries when it is in use. It also gets pretty hot sometimes.

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GSR13 is offline Old Post 07-10-2001 12:46 PM
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olendorf
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Registered: May 2000
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I still don't understand how these modems can draw so much power. The phone lines have power in them. Can't these thing be made to use the available free power of the phone line? All phones used to work without any external power source at all.

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olendorf is offline Old Post 07-10-2001 01:24 PM
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BertBert
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Registered: Nov 1999
Location: Greenwood, IN
Posts: 125

quote:
Originally posted by olendorf
I still don't understand how these modems can draw so much power. The phone lines have power in them. Can't these thing be made to use the available free power of the phone line? All phones used to work without any external power source at all.


I have to second this remark. I have the original ThinModem and it has always performed well (or well enough) for me, but it sucks battery power like crazy and gets so hot that I am afraid it's going to damage the Visor hardware sometimes. The battery drainage issue makes it unsuitable for web browsing (not to mention the connection speeds are usually too slow and I have never found a PalmOS web browser I liked, including Blazer) and other situations where one stays online for more than a few minutes. Card Access seems like a very sharp company -- the upgraded ThinModem looks great and I have had nothing but good experiences with their tech support. I bet they could come up with a way to get around the power issue.

That said, I should mention that the ThinModem was a lifesaver when my wife and I moved recently. I used my ISP (Earthlink) and MultiMail Pro to check and send email every day -- since we had to live in about four different places over a two-week period while our house was being finished and since our PC was boxed up, the Visor/ThinModem combination was extremely effective for us.

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BertBert is offline Old Post 07-10-2001 02:10 PM
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visigoth
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Registered: Oct 2000
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Well the main reason is that the regular phone does not perform modulation or demodulation. A regular phone, the good ole handset ones and maybe cordless phones, use a membrane to "encode" voice communication where as a modem needs to digitally encode the data. This is why a modem (MOdulationDEModulation) needs power.

Now if there was enough power through the phone lines to do this then there should be away around it, but I do not believe current phone lines have enough power available to also power the modem. Also phone line power is not the same everywhere. Some place might have been current than others so instead of just getting a lower connect rate you might end up not being able to connect at all since there would not be enough excess power to be used by the modem.

If anything they need to investigate more efficient electronics to do the same job but draw less power. This would reduce the draw on the Visor batteries and might make it possible to use phone line current to power the module.

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visigoth is offline Old Post 07-10-2001 02:26 PM
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Card Access
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If you're interested about Power consumption and the Thinmodem, here's the basic scoop:

First of all, as far as generated heat is concerned, you'll want to read my response in a thread some time ago:

http://discussion.visorcentral.com/...?threadid=10267

As far as power consumption, let me lay some numbers on you:

Power consumption of Thinmodem while fully connected (at V.34 or V.90) = 45mA or 0.045 Amps, at 3.3V which = 150mW

For those who want a point of reference for this, consider the following:
1. A 'typical' modem (in today's technology) consumes about 150mA at 3.3V or (in energy) about 500mW. Typical 'low-power' modems consume about 100mA at 3.3V or 330mW. Low power modems worth mentioning for the HS are the Xircom and HS modems, which consume in the 100+mA range, hence the need for external batteries. You can usually see this spec on the modem's box.

2. Your Visor itself consumes about 20-30 mA while sitting ON (staring at the screen). If you happen to hold the stylus on the screen (which makes the processor work), or are doing computations or action games, the power draw for the Visor only jumps to about 70mA.

3. A Visor Prism is in an entirely different category. The backlight is extremely power hungry, and will consume on the order of 1000mW+ or 300mA! To handle this, the Prism's battery has about 2-3 times the capacity of a set of alkalines.

4. Since a modem must 'work' for the entire time it is connected (online), performing modulation and demodulation, the power draw is constant, and this is the toughest type for a set of batteries to deal with.

5. All batteries have an internal resistance which causes a bettery, regardless of how much energy it still contains, to 'sag' when it is under load. The smaller the battery, the worse the effect (generally). AAA's are SMALL batteries. This is why you'll see a recovery effect after the load is removed.

6. The power supply on the HS units also conributes to the sag factor and power consumption in two ways:
a. A load on the Springboard slot causes the 'battery gauge' circuit to overestimate the drain on the batteries.
b. Since the Visor runs on 2AAA batteries, which is always 3.0Volts or LESS, it requires a internal charge pump to pump up the voltage to 3.3V for all of the internal electronics. There is an inefficiency to doing this. So, if the SB module pulls, say 50mA at 3.3V which is 165mW, the drain to the battery might well be 80mA at 2.9V or 230mW (about a 70% efficiency). This efficiency, by the way usually goes DOWN as the batteries drain further.

7. Most people underestimate the amount of work a modem must perform. Yes, they're slow compared to a fancy DSL, etc., but a typical V.34/V.90 modem requires about 40-50 MIPS (yes MIPS) of processing power to maintain a modem connection. Your Visor, in comparison, offers about 2-5 MIPS of horsepower (not really fair to do a direct comparison), and the DSP in a modem can generally run circles around this.

8. If you want to void your Thinmodem warranty , remove the coner and run it with the covers off. You'll note that the DSP chip will stay completely cool, while two transistors on the DAA circuit (the part that connect to the phone line) will get HOT. These parts are actually dissipating heat from MA Bell's phone line, NOT the batteries. This is normal for ALL modems and phones, but is usually unnoticed due to case sizes, etc. (See the other thread for more than you wanted to know on this).

9. Finally, drawing power from the phone line is a GREAT idea. In fact, Thinmodem does just that for a portion of the DAA circuit. This saves about 10mA of power from being drawn from the Visor batteries. We'd love to draw more, but the FCC won't allow it. Besides, phone lines would vary too much for this to be practical.

Okay, I've said enough. But a techno-geek just simply can't resist! Besides, it served as a nice break.

Have a great day!

-Card Access

Card Access is offline Old Post 07-10-2001 09:43 PM
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BertBert
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Registered: Nov 1999
Location: Greenwood, IN
Posts: 125

[QUOTE]Originally posted by Card Access
First of all, as far as generated heat is concerned, you'll want to read my response in a thread some time ago:

http://discussion.visorcentral.com/...?threadid=10267


I clicked on this link and apparently your post is not on the boards any more. Do you have an old electronic copy you can re-post, or is it possible to sum up this post without a lot of strain on your time?

Thanks for the information too -- I wish I could say I understood more than 15% of that, but oh well... my sister is the EE of the family, I'm just the mathematician.

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BertBert is offline Old Post 07-10-2001 10:14 PM
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Card Access
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Registered: Sep 2000
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Sorry, the thread URL got truncated: it is:

http://discussion.visorcentral.com/...?threadid=10267

-Card Access

Card Access is offline Old Post 07-10-2001 10:51 PM
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RDaneel
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Registered: Jun 2001
Location: Reynoldsburg, Ohio
Posts: 2

I have the Thinmodem plus. I've used it on several trips. I've connected at anywhere from 14.4 to V90 speeds with no unexpected "drops". Some heat, but I've stayed on line up to an hour at a time.

Eats batteries like crazy though. Can usually recover and continue doing other Visor stuff afterwards, though.

I consider it a handy modem. And the additional 8 MB of memory ain't bad either

Dean

RDaneel is offline Old Post 07-11-2001 01:49 PM
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Soul Raven
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Registered: Dec 1999
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quote:
Originally posted by RDaneel
And the additional 8 MB of memory ain't bad either
That's what made the decision for me when I was looking at modems. I was so despondant when the Six-Pak was canceled that I almost gave up on the idea of getting a modem, but being able to have 8MB of storage and a modem at the same time brought me back into the light. I was a little disappointed about the lack of fax capability, but then I thought back to the last time I sent a fax from something other than a standard fax machine, and estimated we would all have flying cars before I needed to send another, so I took the plunge. It has been great. I use it everyday.

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Soul Raven is offline Old Post 07-11-2001 02:55 PM
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