Registered: Sep 1999
Location: San Francisco, USA
Posts: 75

Why does everybody keep calling up Handspring and bothering the customer service reps, who could be taking orders from new customers instead?

I understand that people are upset because there's been a lack of information about the exact ship date, and conflicting information from the CSR's.

But you also have to understand that this is probably the most difficult time ever for Handspring, since they are trying to fill thousands of orders at the same time they need to launch their publicity campaign, staff trade shows, and work with developers of new springboards.

Keep in mind that Handspring is a STARTUP company, meaning they don't have a lot of employees. Working at a startup company myself, I know that there's always so much more to do than we have people to do the work.

Handspring's updated web site says that those who placed an order over the phone will get a confirmation email over the next few days. Why don't you folks chill out before calling Handspring all the time and wasting their money and time?

Registered: Sep 1999
Location:
Posts: 81

Amen to that, mportuesi.

I'm reminded of that Calvin and Hobbes series when Calvin orders the propeller beenie. (No doubt the reaction of some folks when they finally get their Visors will match Calvin's reaction when he finds out the beenie won't make him fly!)

Registered: Sep 1999
Location: Salem, OR, USA
Posts: 91

� Universal Press Syndicate (hope I don't get in trouble for this )

Registered: Sep 1999
Location:
Posts: 20

hmmm...I see some of myself in that Calvin & Hobbes cartoon...! I'm a kid all over again. It's been ages since I've felt this kind of excitement over getting some "toy"!

Registered: Sep 1999
Location: Reston, Va, USA
Posts: 41

I'm with you Phantom Like a kid waiting for the Holidays or their B-day!

Registered: Sep 1999
Location: Durham, NC, USA
Posts: 47

Or, in my case, it IS getting something for my birthday - my birthday is this weekend =) Hopefully my Visor will be coming shortly after. WOOHOO!!

Registered: Oct 1999
Location: Birmingham, AL
Posts: 103

My dad's birthday is this weekend, is it bad of me to hope my visor gets here the same day his 'Nose Hair Clippers' get here? (hey, it's what he asked for) hehehe

Registered: Sep 1999
Location: Los Angeles
Posts: 69

It seems to me that the anxious types here would be much better badgering their respective credit card companies to watch for a Handspring charge to show up. Since credit card verification/charge would more than likely take place before a confirmation email... blah blah blah...