Registered: Oct 2001
Location: Silicon Valley
Posts: 10

Application won't install

Here I go again ... I had trouble installing Eudora on my Visor (it crashed everything and I lost my address book and the back up), but I installed the latest version of Palm from Handspring on my Mac and everything works better now.

SO - I tried to install Eudora again. I put both the Eudora mail app and the SSL app (both .prc) in the install dialog box (double clicking rather than dragging). Won't install.

Conduit enabled.
Detailed HotSync log says "install OK" but nothing about installation happening
No memory error messages in log
No error messages at all in log - everything "OK"

I have to use Eudora because It's the only Palm mail application that will work with the required authentication for my email, and I'm going on trip in 2 weeks.

BTW - Eudora help is non-existent with this because it's free.

Ideas?

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

If you're running any hacks, try a warm reset (hold the UP button while resetting) to disable them and then hotsync. For some reason, I've had apps that fail to install with hacks enabled (most notably AvantGo).

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God bless America, my home sweet home...

Registered: Oct 2001
Location: Silicon Valley
Posts: 10

Nope - no hacks

Registered: Oct 2001
Location: Silicon Valley
Posts: 10

I discovered THIS install problem - I doubled the preferred memory in the conduit manager and Eudora "installed" halfway ("Eudora" under a blank space with no icon - no error messages in log), and promptly crashed my Handspring AND my Mac. Many hours later, after doing yet another hard reset because Eudora wasn't listed on the delete menu, I got it off my systems. I even had to reinstall my desktop Eudora after it crashed my Mac twice.

The Thinmodem is really cool - too bad I can't use it!

Registered: Nov 1999
Location: San Diego, CA
Posts: 153

I feel your pain

I've had numerous apps not install and I believe the reason in most cases was either not enough extra memory for the install, the fact that I was updating an app that was assigned to a button, or basic timeout in the conduit manager.

In every case the app installed after I did a warm reset (RESET plus up scroll button) and/or made room in memory.

Registered: Dec 1999
Location: Connecticut USA
Posts: 2682

Re: I feel your pain

quote:

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Originally posted by dtplink
the app installed after I did a warm reset

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__________________

God bless America, my home sweet home...

Registered: Nov 1999
Location: San Diego, CA
Posts: 153

Re: Re: I feel your pain

quote:

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Originally posted by MarkEagle


That would be an indication of a conflict with a hack.

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