Registered: Mar 2000
Location: NYC
Posts: 287

Half.com took my money

I'm really upset now, here is my story. I bought the spiderman CD for PlayStation from half.com around May 8th 2001. I waited for more than a month, and around June 10, I report to them that the seller hasn't sent me anything. I got an automated respond saying that they will replay my e-mail between 2 to 3 days. That is what I call a STINKING CUSTOMER SERVICE. Then, they reply to me saying that the seller has shipped the CD and that he didn't know what is going on. I reply to them saying that I want my money back, right now. The next day I got an e-mail from half.com saying that the seller has gotten the package back because my address didn't exist or it was wrong. Yeah, right and I'm James Bond. So, they say the seller will mail it again, it around June 10.

Now, it is June 27 and nothing has arrived. I sent them an e-mail on June 23 saying that I want my money back but they are not responding. I really hate those people.

DO NOT EVER BUY ANTHING FROM HALF.COM...!

If anybody nows the phone number for Half.com, please let me know.

Thanx

Al

__________________
It all started way back in February 2000 with a Blue VDX.

Registered: Jul 2000
Location:
Posts: 3034

(610) 680-4000 according to Network Solutions. Administrative contact is Jim Karp. More than likely he won't be able to help you personally, but that number should connect you with somebody at least.

Registered: Oct 2000
Location:
Posts: 443

Just for the record, I've bought plenty from half.com without any problems whatsoever. Did you check the reviews of the person you're buying from? Did you leave a review of the person you're buying from?

mc

Registered: Jun 2000
Location: South Lake, FL
Posts: 103

I have had nothing but positive experiences with half.com, and I have bought and sold many things through them. The one time that I encountered a problem (entirely the sellers fault,) half.com resolved it beyond my expectations. It is a little tricky to find the contact link for customer service, but they are responsive in my experience. I agree with mensachicken - pay close attention to the seller's rating and comments. Good luck!

__________________
Eschew obfuscation!

Registered: Mar 2001
Location: Out of my skull, back in five minutes
Posts: 1435

I've used Half.com quite a bit in the past, and generally have had good luck, especially when it comes to hard-to-find books.
the only problems I've had so far --
1) seller misrepresented the condition of the product (happened only once, but I'm also careful and only purchase from those with 4.0 or better ratings). returned & got a refund.
2) seller sent correct cd case, incorrect cd. (gotta check what ya get !) returned & got a refund.
3) a seller didn't like what I'd put in my followup review/rating and sent a letter telling me so, which is in violation of half.com's rules. I decided to ignore it, nothing followed.

but, nothing like what acajigas described. sounds like an extreme case, and I wonder what the seller's rating is.

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The light at the end of your tunnel has been disconnected due to non-payment. Please remit funds immediately for restoration of hope.

Registered: Mar 2000
Location: NYC
Posts: 287

Well guys, guess what? I came home today from work, and my wife showed me a white box, which finally had the SpiderMan CD in it. I was so happy about it. Anyway as you know guys, I've ordered this CD on May 8th and at this point the last thing that I could imagine was to get the CD today.

I'm happy now, I can't wait to play this game.

Thanx for your comments

Al

PS. I forgot to tell you guys that the seller had a perfect rating, well, after I posted my rating I don't think people will buy from him.

__________________
It all started way back in February 2000 with a Blue VDX.