Registered: Nov 2000
Location: New York City
Posts: 76

I think I was. As you can perhaps tell from my question, I'm less than a techie. I understood that the standard Visor cradle required USB support. My computer has a USB port, and I asked our systems people, and they assured me that my computer supports USB, and I even tracked down a USB device, and the computer seemed to detect it. However, it runs Windows95. Thinking that the only compatability issue was USB, I went ahead and ordered Prism with a USB cradle.

Well, I tried to install the Desktop, and it says I have a Win95 machine, and will only install with serial support, so the USB cradle is useless. So, is there anything I can do other than upgrade to Win98 or buy another cradle? I fear I know the answer. Thanks for any advice.

Registered: Aug 2000
Location: Minneapolis, MN
Posts: 217

Win95 only partially supports USB. The Visor USB cradle will not work with Win95.

Your options are upgrade to Win98 (or 2k or Me) or use a serial cradle.