Registered: Apr 2001
Location: Bismarck, ND
Posts: 114

dust particles INSIDE screen?!

Hey all, I just noticed a small blemish in the display on my Prism. At first, I though, "Ah, just some dust." Blew it. It didn't move. Then I thought, "Must be stuck on there." So I breathed on the screen to moisten it and wiped it with my cleaning cloth." Didn't move. Then I thought, "Whoa, it must be REALLY stuck." SO I repeated the process, more vigorously this time. Still nothing happened. Then the dreaded sinking feeling of "Oh no! A scratch!" But alas, it is not a scratch either. I felt screen, and there is no disruption in the texture of the glass at all. So I turned it off and started looking at it more closely. It looks like there is actually a dirt particle BETWEEN the glass and the actual display screen. Is that possible? If so, how the heck do I get it out of there?!

Argh! I don't want to open it up and void the warranty, and leave it even MORE susceptible to dirt/dust between the glass and actual display screen....

Any advice?

__________________
J. Sean McKay, Ph.D.

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"In every work of genius....
we recognize our own rejected thoughts."
--Ralph Waldo Emerson
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Registered: Apr 2001
Location: Des Moines, IA
Posts: 248

This happened to me with my Edge. Fortunately mine was still under warranty...I got a replacement in no time flat.