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VisorPhone impressions

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Topic: VisorPhone impressions    
nwhitfield
Member

Registered: Feb 2000
Location: London, UK
Posts: 92

VisorPhone impressions

I've had the loan of a VisorPhone for a while now, and used it quite a lot on a recent trip to Berlin, so I thought I'd write up a few impressions.

Since I live in the UK, and normally used the Orange (GSM1800) network, I was a bit restricted with the VP. I did try using it with a friend's Cellnet (GSM900) SIM, and while it worked, its ability to hold on to a signal was dismal. I know my flat is in a bit of a poor spot for Cellnet, but VisorPhone was far worse than the Nokia 7110 that SIM usually lives in.

In Germany, I was able to use it with my own SIM, roaming on the D1 and D2 networks. Voice quality was good, especially with the headset, but it's a bit annoying that there's no volume control.

As with many american designed phones, I don't think they've quite got the hang of SMS yet. Sure, it's great to be able to compose long ones using graffiti, and have them automatically split. I daresay if you're the sort of person who sends lots of similar messages, then boilerplates would come in handy, but I didn't find any need for them.

What was missing from SMS.... I had a couple of messages come in that it didn't seem to match correctly to the phone book, for starters.

But more annoyingly, there's no way to request a delivery receipt, which is something that's terribly useful. For example, a friend of mine is quite ill; he turns his phone off at night. By sending him an SMS that says 'good morning' and requesting a delivery report, I'll get that report when he turns his phone on in the morning, so I know he's awake and it's ok to phone or visit.

There's also no way to send an SMS newsflash, which appears directly on a phone's screen - not everyone will be using a VisorPhone. And a simple way to extract a number that someone's sent you in an SMS and use it for a new call would be handy - so when you call Directory Enquiries and they SMS you the number, for instance, you can call it or save it to the phone book easily, without cut and paste. Choosing the SMS alert would be helpful too.

Frankly, when it comes to alerts, I don't think VisorPhone does terribly well, with just the choice of two. And that's a long way behind the profiles and groups features you'll find on modern GSM phones. For instance, with my Nokia I can choose a profile called 'Personal' when I go to bed, so the phone stays on all the time, but only callers in specific groups will make the phone ring. It would be good to see that sort of feature - and perhaps more ring tones - in the Treo.

All in all, it's a pretty reasonable phone. I wouldn't carry it round with me all the time, though - it's a little bulky for that. It did fit in my coat's inner pocket easily, though. And while it's deficient in some areas, it's still better than having to use some junk GSM like a Motorla.

Still, though, nowhere near as flexible and straightforward, in my opinion, as my usual Nokia 8210. In fact, after some serious fiddling on my first night in Berlin, I put the VP to one side, except for when I wanted to make data calls.

What made me use it on the last day, and all the way home on the journey from hell (thanks Lufthansa!) was that I visited the Reichstag on Monday morning and dropped my Nokia down the toilet. Thankfully it was a freshly flushed toilet, but the phone wouldn't work until I got home and dried it. No problem with GSM, of course - I just took the SIM out of the phone and popped it into the VisorPhone then carried on as normal.

So, it's pretty good. But could do better, especially with SMS and alert functions.

Nigel.

nwhitfield is offline Old Post 11-21-2001 10:58 AM
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freitasm
Member

Registered: Sep 2001
Location: Wellington, New Zealand
Posts: 123

Re: VisorPhone impressions

quote:

..., and while it worked, its ability to hold on to a signal was dismal. I know my flat is in a bit of a poor spot for Cellnet, but VisorPhone was far worse than the Nokia 7110 that SIM usually lives in.



Agree. I used to have a Nokia 7110, and it was so much better to keep the signal.

quote:

Voice quality was good, especially with the headset, but it's a bit annoying that there's no volume control.



Use the Page UP and Page Down keys to control volume!

quote:

What was missing from SMS.... I had a couple of messages come in that it didn't seem to match correctly to the phone book, for starters.



Do you have your phone book entries as +<country> <area> <number>, like +44 709 215..., or just 0709 215...? It'll make a difference somewhat, and the GSM network will place the call correctly, national or international.

quote:

There's also no way to send an SMS newsflash, which appears directly on a phone's screen - not everyone will be using a VisorPhone. And a simple way to extract a number that someone's sent you in an SMS and use it for a new call would be handy - so when you call Directory Enquiries and they SMS you the number, for instance, you can call it or save it to the phone book easily, without cut and paste.



Good usability ideas. Remember that not all phones are the same. The Flash SMS is avaialble on Nokia phones, but not on Alcatel, Ericsson, Motorola! Same for the Nokia's Use Phone Number option in the SMS menu...

quote:

Frankly, when it comes to alerts, I don't think VisorPhone does terribly well, with just the choice of two. And that's a long way behind the profiles and groups features you'll find on modern GSM phones. For instance, with my Nokia I can choose a profile called 'Personal' when I go to bed, so the phone stays on all the time, but only callers in specific groups will make the phone ring. It would be good to see that sort of feature - and perhaps more ring tones - in the Treo.



Agree 100%!

Thanks for the ideas. I want the Groups options too! I also want a louder ring tone.

freitasm is offline Old Post 11-21-2001 10:02 PM
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kwhitney
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Registered: Oct 2001
Location:
Posts: 4

Roaming in France (Orleans) worked great (don't forget to have Voicestream activate international roaming before you leave home!!). Signal was way better than anywhere in DC/Northern VA, but it's pricey.

kwhitney is offline Old Post 11-21-2001 11:15 PM
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nwhitfield
Member

Registered: Feb 2000
Location: London, UK
Posts: 92

Re: Re: VisorPhone impressions

quote:
Originally posted by freitasm

Use the Page UP and Page Down keys to control volume!



Doh! It didn't occur to me to try that, and I'd left the instruction book at home, which was a little silly of me.

quote:
[B]Do you have your phone book entries as +<country> <area> <number>, like +44 709 215..., or just 0709 215...? It'll make a difference somewhat, and the GSM network will place the call correctly, national or international.



Yep, I do. I make a point of putting them all in like that, since I copy numbers between my usual Nokia and the Visor with GSM tool, and I travel to other countries in Europe several times a year.

Unfortunately I had a crash when the batteries died on me during the trip from hell at Frankfurt airport, so I couldn't delve further into why a German number didn't get translated back to a name when I received the SMS reply.

The only thing I can think of, looking at it now that I've restored my databases, is that I have spaces in that particular number on the Visor; maybe that's what stopped VP matching when it got the response, which of course didn't have any.

If that's the case, it's a little daft. Numbers that I've entered into the Visor, rather than copied from the Nokia, all have spaces between the different sections, eg +44 20 88805905, so I can easily work out what to dial where.

Nigel.

nwhitfield is offline Old Post 11-22-2001 01:11 AM
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freitasm
Member

Registered: Sep 2001
Location: Wellington, New Zealand
Posts: 123

All my numbers have spaces between <country> < area> <phone>, and I get the Caller ID ok on my VP, including name...

It must be something different.

freitasm is offline Old Post 11-22-2001 03:08 AM
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kresom
Member

Registered: Oct 2001
Location: Zagreb, CROATIA
Posts: 4

Re: VisorPhone impressions

[QUOTE]Originally posted by nwhitfield
[
But more annoyingly, there's no way to request a delivery receipt, which is something that's terribly useful. For example, a friend of mine is quite ill; he turns his phone off at night. By sending him an SMS that says 'good morning' and requesting a delivery report, I'll get that report when he turns his phone on in the morning, so I know he's awake and it's ok to phone or visit.
]

Write ! (Excalmation mark folowed by space) at the very beggining of SMS message and you'll get delivery receipt. It works fine for me.

Kreso

kresom is offline Old Post 11-25-2001 02:46 PM
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nwhitfield
Member

Registered: Feb 2000
Location: London, UK
Posts: 92

Re: Re: VisorPhone impressions

quote:
Originally posted by kresom
Write ! (Excalmation mark folowed by space) at the very beggining of SMS message and you'll get delivery receipt.


What network are you on that does that?

Doesn't sound like a very memorable way to do things to me.

Frankly, I'd rather have a checkbox to tick, like in programs such as GSM tool. I'm back in the UK now, so I can't try out the VP SMS (my home network is GSM1800), but I'd be curious to know if this is something that lots of networks support, or just a feature of the one you're on.

Nigel.

nwhitfield is offline Old Post 11-25-2001 02:59 PM
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kresom
Member

Registered: Oct 2001
Location: Zagreb, CROATIA
Posts: 4

I tried that on VIPNET and CRONET in Croatia with many different phones. I beleive it is standard SMS code and it should work everywhere.

You may want to try it with your other phone - I use it with my Nokia 6150 regulary.

Kreso

I agree that check-box would be much better solution. But, whole SMS application is very basic&cheap. I hope they'll make it better with Treo

kresom is offline Old Post 11-25-2001 11:01 PM
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borisbob
Member

Registered: Dec 2000
Location: Ceasarea, ISRAEL
Posts: 15

quote:
Originally posted by kresom
I tried that on VIPNET and CRONET in Croatia with many different phones. I beleive it is standard SMS code and it should work everywhere.



It's not standard - depends on the operator. It can be also
*0# or RCT
at the beginning of an SMS. This is what I got after a search
in www.deja.com.

borisbob is offline Old Post 11-27-2001 05:23 PM
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nwhitfield
Member

Registered: Feb 2000
Location: London, UK
Posts: 92

quote:
Originally posted by kresom
I beleive it is standard SMS code and it should work everywhere.

You may want to try it with your other phone - I use it with my Nokia 6150 regulary.



Definitely a network thing; just tried it here on my 8210 with Orange, and it doesn't work. Oh well, never mind.

Looking at the information on SMS email in the VP manual, I think that's actually going to be pretty network specific too; I've certainly seen mention on other ways of doing that for some UK networks.

The other thing, of course, that VP's SMS lacks is the message validity option, which is handy for sending to unreliable networks, since you'll get a failure notice back after the timeout. Or you can set it low, like 1 hour, so that people won't be bothered by an urgent notice if it's not delivered in that time.

Nigel.

nwhitfield is offline Old Post 11-27-2001 05:42 PM
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