Registered: Feb 2000
Location:
Posts: 12

I am using Pylon Pro - and everything seemed to be working fine - it would sync up. Now, it connects and hangs up on trying to "identify user" and will not sync. Sometimes if I rebooted the PC it would work, but now it does not sync at all.

Please help...

Registered: Jan 2000
Location:
Posts: 36

You appear to be having the same problem as several others of us. Check the other threads. I have a new cradle on the way from Handspring.

Registered: Feb 2000
Location:
Posts: 12

I don't believe it is the cradle because my colleague is using the same cradle without any problems. I ended up doing a hard boot :-( and reinstalled pylon and it works again.

I want to know what went wrong so I don't do it again.

Registered: Feb 2000
Location:
Posts: 12

It stopped working completely again. I have tried everything, and still does not work. I have tested the same cradle with a friend's visor on the same machine and it works like a charm.