dvIceT
Member
Registered: Dec 2000
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Posts: 152 |
quote:
Originally posted by aquaboy
i would have been interested a week ago, but i've decided to get the handera. trg seems to listen to the users so they enhanced their os to use ne2000 support. palm users say they needed more memory, trg put a cf slot on the pro. they need ethernet and modem, they adapted the os to use cf peripherals. users wanted to use the peripherals and memory, they put a cf and mmc slot. i love my prism, but my major knock is how they seem to disregard user input. i send trg/handera a question and i get a personal response. i write to handspring and i get an automated response that is actually an advertisement. i love my prism and will still use it, but it will be number two after my handera arrives.
p.s. don't flame me handspring owners, i gave handspring a shot, but they let me down.
Sounds like you should have gotten a TRG/Handera to begin with. TRG/Handera has always been promoted as a business-oriented solution. As much as I want a wired/wireless Ethernet module, I can see that it's largely a niche-oriented product, that niche being technophytes and business power users. Far more people see the utility of an MP3 module or Eyemodule than an Ethernet module.
As for customer service/responsiveness, I don't think you can expect corner-store service from a Walmart-like company. I think the personal touch is something you inevitably lose as your business grows.
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05-22-2001 08:56 PM
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