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-- Is your VDX case breaking up?? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=1537)

I bought a HS case when I ordered my VDX. Now my VDX case is breaking at the top where the top part of the holder grabs the VDX. Anyone else having this problem??

Hmmm... haven't had that issue -- perhaps you're being a bit heavy-handed when grab the release to detach the Visor -- you really only need to ease it back ever so slightly... Anyway, Handspring Customer Service will send a free replacement.

Free replacement? Maybe I wasn't clear, but this is part of the VDX casing, not the cover or springboard filler piece. Repair would require opening the VDX to swap the part.

You didn't mention the color of your Visor, but I know that many other users (especially Ice ones) have had the problem with cracking cases where the cover hooks on.

Slacker:

You can call Handspring CS and get a replacement unit sent to you.

<dial tone>.... 17168716448...... <ring> <ring>

Thanks for the info. And as luck would have it, it's my ice that's melting ;-)

quote:

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Originally posted by Slacker:
Free replacement? Maybe I wasn't clear, but this is part of the VDX casing, not the cover or springboard filler piece. Repair would require opening the VDX to swap the part.

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