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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- HandSpring.com down for the count once again (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=5998)


Posted by foo fighter on 11-30-1999 03:29 PM:

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As of 10:30 AM(EST) Handspring's site is down with the following message:


Server Application Error
The server has reached the maximum recovery limit for the application during the processing of your request. Please contact the server administrator for assistance.


Posted by Shadow on 11-30-1999 04:21 PM:

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That's interesting. At 11:18am it is working fine.

In addition, I accessed it around 9:00 and it was working fine.

I've had no trouble accessing the site today and have not received any such error message or lag in the page loading.


Posted by Joe V on 11-30-1999 05:02 PM:

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I saw the same error message. I just kept trying and sometimes it would work.

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Joe V. - Simi Valley, CA


Posted by reganc on 12-02-1999 02:08 AM:

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Instead of upgrading their server capacity to prevent crashes, it looks like Handspring has a limit on the number of people they allow to simultaneously access the site.

The web server capacity calculating geniuses at toyrus.com did the same thing and are losing Christmas sales. What's scary is that Handspring still can't figure it out after months of problems!

The philosophy seems to correlate nicely with their earlier pattern of randomly cutting people off after two hours on long-distance hold so they could claim they never had 6-8 hour hold times! Success is how you spin the facts.


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