VisorCentral.com - Prism Power Light is dead

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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Visor Prism (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=19)
-- Prism Power Light is dead (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=12014)

Posted by Vinced on 03-09-2001 01:35 AM:

After having to call mine in twice, the first time they said it was the cradle, I received my replacement today a week later. I did a reload of the software, verified it was all there and hard reset the old unit. I will be sending back the old unit this week.

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Posted by EricG on 03-09-2001 02:30 AM:

quote:
Originally posted by kamalot
I got mine from CompUSA. Will Handspring still ship me a new one?

Kamalot

I don't know, call handspring and ask, there is a good chance they will.. they seem pretty liberal.

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Posted by CaptainCaveman on 03-09-2001 10:45 PM:

Handspring will replace Visors bought at retail outlets (including CompUSA). They don't even ask where you got it, just <i>WHEN</i>. I had my receipt handy just in case they asked for something specific, but I just told them when I bought it (once we rent through the reset and all), and they sent it right out.

Err, in a week

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