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-- Anyone have this problem with the Thinmodem+ (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=13730)


Posted by mcristia on 04-04-2001 05:37 PM:

Question

Yesterday, after I received the Thinmodem Plus and set everything up according to all the directions, things went fine. Browsing, e-mail, etc. All the modem setting and network settings are correct. The phone line I am using definitely does have a dial tone. Now, whatever I do, the modem will not dial out. I have checked everything. Sometimes, the software tells me there is no dial tone, sometimes, it says it cannot find servers (e-mail, or browse-it or any other). Other times, it just times out.

I don't know what to do at this point. Hoping someone here can help.

Thanks again for your help.

__________________
MANY BLESSINGS!
Peace and Every Good!


Michael W. Cristiani
[email protected]


Posted by Card Access on 04-05-2001 03:15 PM:

Reading your post, it isn't clear whether you were able to successfully browse and get e-mail after you first set up your Thinmodem Plus, or whether you were only 'successful' and putting in the settings.

We would suggest you give Card Access Tech Support a call.

-Card Access


Posted by mcristia on 04-05-2001 03:28 PM:

quote:
Originally posted by Card Access
We would suggest you give Card Access Tech Support a call.

-Card Access



Would be happy to, but cannot find Support telephone number anywhere.

__________________
MANY BLESSINGS!
Peace and Every Good!


Michael W. Cristiani
[email protected]


Posted by Card Access on 04-05-2001 04:48 PM:

Sorry about that...! It looks like we had inadventently dropped the line from our Support page. Its back now.

The support number is 801-492-4750 ext. 15

-Card Access


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