VisorCentral.com - No Innodrives from InnoGear!?!

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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Springboard Modules (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=10)
-- No Innodrives from InnoGear!?! (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=11648)

Posted by Ash on 02-09-2001 10:35 PM:

I like my InnoPak 2/V. I wish they had a 4/V or an 8/V. I also wish it would default to vibrate when I plug it in, but I can deal with that.

I considered getting a MiniJam with their current deal, but I'm pretty disappointed with them for including features in the press release that the MiniJam does not have. I'm also disappointed that they haven't ever explained why they killed the SixPack.

I think that "We don't comment on future products" would be a much better answer than "That's not our product". I'm actually much more interested in the MemPlug than a memory stick reader, but I try not to think too much about products that don't really exist yet. InnoGear's proven what that can lead to.

Posted by VTL on 02-10-2001 12:06 AM:

I second Ash's comment - I think they owe us an explanation as to why the SixPak was cancelled. I really, really wanted one.

Their problem is less that they make bad products - I like my InnoPak 2v just fine. It's their approach to PR. Look at other manufacturers with similar issues. Geodiscovery released the Geode despite the fact that the Geoview software isn't capable of delivering everything they promised - at least not now. Geodiscovery got ahead of the curve (at least with me) by providing some free content and by keeping the Visor community updated on where they were at with the software. That doesn't mean they are off the hook if they don't eventually deliver as promised, but it does help people feel they are in the loop.

By contrast, Innogear has a sort of Nixonian approach to these things. I know they used to monitor these boards (anyone else remember the "what cell phones do you use" thread re: the sixpak), and it would be relatively easy for them to be forthright about where their products are at.

Posted by orion on 02-10-2001 06:14 AM:

sassyvisorbabe: I received an email FROM InnoGear themselves saying that the InnoDrive/MS is _not_ one of their products. You can't put it much simpler than that. I even mentioned that they (InnoGear) had a _working_ module at Comdex 2000. No InnoGear bashing here. I really thought it went the way of the Sixpak.

For everybody else: I received an email from InnoGear that they will not talk about products that aren't listed on the InnoGear web site. Considering the problems they had with the SixPak I think this is very wise for them to do.

InnoGear was very nice in all of my correspondance with them and I _will_ be purchasing an InnoDrive/MS as soon as they are available (I just want to know when!).

Posted by bkbk on 02-10-2001 02:54 PM:

quote:
Originally posted by dick-richardson
bkbk, I still don't agree with your class action lawsuit, but I am with you on the boycott. And I think Satan would use ***a bit more subterfuge*** than Innogear has shown.

(My asterisks.)
Is that even POSSIBLE?

Posted by bkbk on 02-10-2001 03:01 PM:

quote:
Originally posted by marcus
Not taking any sides, just a comment.

I spoke to our contacts at Innogear yesterday and the Innodrive/MS work is proceding.... <snip>

(My ellipses.)
Too little, too late for my cash. There are other memory solutions that deserve my money more. I.G. would have to release a "Scotty, Beam Me Anywhere I Want, Anytime I Want" module to get my attention now -- and they'd sure as hell better not have any competitors with one.

Posted by Slacker on 02-12-2001 11:03 AM:

Re: some help desk training, perhaps

quote:
Originally posted by zelchenko
"Innogear just plain sucks. Their marketing sucks, their development sucks, their public affairs suck, their management sucks. They just plain suck. I hope they go bankrupt. They deserve it." -- The Word of Slacker

LOL... you guys make me blush

__________________
Visor Enthusiast and Innogear/Geodiscovery basher.

Posted by dick-richardson on 02-12-2001 09:48 PM:

quote:
Originally posted by bkbk
I.G. would have to release a "Scotty, Beam Me Anywhere I Want, Anytime I Want" module to get my attention now -- and they'd sure as hell better not have any competitors with one.

I think they just announced one today! I can't wait! It's coming out 2-15-01 and it's going to cost $10.

__________________
-Joshua
Abortion: Darwinism at its finest.

Posted by Fat_Man on 02-12-2001 10:04 PM:

What announcement?

quote:
Originally posted by dick-richardson
I think they just announced one today! I can't wait! It's coming out 2-15-01 and it's going to cost $10. [/B]

What announcement? I didn't see anything from Innogear.

__________________
Fat's

Posted by Bane on 02-12-2001 11:22 PM:

Re: What announcement?

quote:
Originally posted by Fat_Man

quote:
Originally posted by dick-richardson
I think they just announced one today! I can't wait! It's coming out 2-15-01 and it's going to cost $10.

What announcement? I didn't see anything from Innogear. [/B]

Exactly. I didnt see anything from innogear either. Even if it wernt a joke I am sure that we wouldnt see anything especially if they released a product. If they were accually doing something illegal I bet they would be hunted down by an angery mob of villiagers with torches and farm impliments. Right now they are limited by only being able to constantly make themselves look like jackasses.

__________________
Bane

Evil Geniuses kick ass.

Posted by Usonian on 02-13-2001 01:29 AM:

quote:
Originally posted by marcus
I spoke to our contacts at Innogear yesterday and the Innodrive/MS work is proceding. The module James and I used at Comdex was a working version... (snip)

This isn't directed at you personally, Marcus - I love Visor Central and I learn something new and useful about my Visor here just about every day, but one thing that has always struck me as strange is the apparent lengths to which Visor Central as an entity will go to to stick up for Innogear, a company that has clearly demonstrated its shortcomings to its customers and potential customers ever since it began pushing back the release date of the now-defunct Six-pack.

I still don't think the MiniJam was particularly deserving of last year's Springboard module of the year award, especially since it was released so long after the originally announced date and missing some of the features (storage for files other than MP3) that were used to tanatalize buyers. It may work well enough in its current incarnation, but given the cost of the 64 meg model vs its functionality it just doesn't add up to the simple, powerful, and very affordable utility offered by a module like the Handspring Backup module, or even the Handspring 8mb flash module. The only major difference I see between MiniJam and most of the numerous standalone MP3 players on the market is that the MiniJam uses the Visor's screen for display, and has a relatively small form factor.)

Springboard of the year is a subjective argument, of course, but with each new interview and announcement Innogear's hemming and hawing gets worse. For most people the company's announcement that they were finally pulling the plug on the Sixpack was the absolute last straw. Yes, the company announced the InnoDrive at Comdex, but they also said that the Sixpack would be shipping Q1 2001, and their current e-mail advertisements for the MiniJam clearly state that it has the capability to store e-books as well as music, which it does not. If InnoGear saw fit to disclose to Marcus that work continues on the InnoDrive/MS, then why not give the same story to John Q. Anonymous Customer?

Instead, InnoGear (not 3rd party) customer service representatives chose to disavow any knowledge of the product's existence at any stage of development, despite the fact that they know it was highlighted in an article on Visor Central last fall. It's neat that James and Marcus saw a working prototype at Comdex, but it doesn't amount to anything for most Visor Central readers.

I'm willing to give a company the benefit of the doubt; I wouldn't have bought my first Visor last February if I didn't think that Handspring was going to be able to deliver after the horror stories I read from the initial roll-out in late 1999. I think InnoGear has gotten quite a bit more of the benefit of the doubt from Visor Central than it deserves at this point. It has repeatedly failed to deliver products on time if at all, and now it's telling customers one thing and the staff of VisorCentral another (Free press, after all). Call it shifty or just plain incompetent, it's my humble opionion that InnoGear's track record should be allowed to speak for itself.

I'm not calling VC's journalistic integrity into question or anything... InnoGear just really ticks me off.

-Andy

[Edited by Usonian on 02-12-2001 at 08:31 PM]

__________________
<br>"Form follows function - that has been misunderstood. Form and function should be one, joined in a spiritual union" -Frank Lloyd Wright

Posted by Matthew Nichols on 02-13-2001 02:42 AM:

I believe the MiniJam recieved the module of the year award because at the time it was truly the most innovative and/or not traditional PDA add-on. Sure, Backup Module & 8mb add-on are good products but they're not exactly groundbreaking, the MiniJam (& SoundGood) are two products that went where most PDA add-ons haven't been. A lot of Visor Modules use the Visor "just for the screen", but then if you use that excuse then I guess the only worthwhile modules would be the backup module & add-on memory.

As for them winning the contest, perhaps next year when the awards come VisorCentral can set it up so that they have their own awards and then a reader's choice awards. They could even make it like their holiday questions in that each day/week we vote in a specific category and we could be entered to win a prize.

__________________
Matt Nichols
[email protected]

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