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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Serial Cradle Receipt Log (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=6019)


Posted by GldnBearz on 12-02-1999 04:11 PM:

Unhappy

Ok, this is for all of us folks who have received a Visor, but not the serial cradle we ordered. I'd like to get an idea of how long it took between the time you got the Visor and then received the serial cradle.

Date Visor arrived:
Date Serial Cradle arrived:
Extra costs:


Posted by Bruce on 12-02-1999 04:40 PM:

Post

In the 12/1 shipping update, Handspring pushed the serial cradle deadline back a week, to 12/6. Don't expect it to show before 12/8. If it gets to you before then, you'll be pleasantly surprised.


Posted by ruexp67 on 12-02-1999 04:49 PM:

Post

Visor Ordered: 10/6 via Web
Visor Recieved: 11/19 via FedEX (Requested Standard Shipping)
Serial Cradle Recieved: 11/29 via FedEX
Addt'l Cost: $.64


Posted by Bruce on 12-02-1999 04:55 PM:

Post

I just received my backordered serial cradle, even though I haven't seen the charge show up online yet. Consider me pleasantly surprised.


Posted by Trew on 12-02-1999 10:54 PM:

Wink

I seem to have the reverse problem from you folks -- I received a serial cradle today, but have not yet received a Visor to put on it! (ordered ODx 10/26)


Posted by Joe V on 12-02-1999 11:02 PM:

Post

Visor Dlx ordered on 10/28. Visor received on 11/24. Serial cradle received today (12/02).

------------------


Joe V. - Simi Valley, CA


Posted by DBall on 12-02-1999 11:03 PM:

Post

Ordered 1 Visor Dlx 9/16 + a serial cradle
Received 2 Visors on 11/24, with a note that serial cradles backordered
Received serial cradles on Tuesday - 11/30.
Charged 20.64 for one, 00.00 for the other. No surprise since one visor cost me 256 and the other 269. Sold visor and cradle to co-worker.


Posted by KentD on 12-02-1999 11:19 PM:

Post

Are the serial cradles in question ordered separately or as part of the "optional serial cradle package" offered on the order page? If they are backordered on serial cradles, are they holding up the shipment of the Visor plus serial cradle until they can send them out together?


Posted by GldnBearz on 12-03-1999 12:22 AM:

Post

In my case, I ordered the serial cradle at the same time as I ordered the Visor. I was shipped the Visor on 12/1 w/o the serial cradle. Not charged for the serial cradle, though. I've seen others posting that they've also received Visors w/o cradles, but also that they *are* geting them separately.


Posted by GldnBearz on 12-04-1999 02:04 AM:

Smile

Receive my serial cradle today (12/3) & Visor on 12/1. Alas, am at work and have to go home to try cradle. Only 6 hours to go...


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