VisorCentral.com - Activation Nightmare T600

Pages (2): [1] 2 »
Show 20 posts from this thread on one page

VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Activation Nightmare T600 (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=36935)

Posted by rventuri on 10-07-2003 07:20 PM:

Activation Nightmare T600

I am on the phone with Sprint right now, and they have no idea how to activate the Treo 600. They have checked with the PCS Vision people, wireless web people, know one at Sprint seems to know.

Anyone have any ideas? Has anyone else gotten it activated.

Posted by Jaggrey on 10-07-2003 07:25 PM:

Another one of every1's greatest fears. Since Sprint hasn't "officially released" the phone, the activation instructions prolly aren't in there. Maybe u can go by the Treo 300 instructions?

__________________
My how time flies.......

Palm IIIxe...Palm Vx...Sony Clie S300...Clie N610C...Clie T615C...Clie NR70...Clie TG50...Palm Tungsten C...Handspring Treo 600...Tungsten E

Posted by wombat2 on 10-07-2003 07:29 PM:

Treo 300 instructions will most likely work.

Posted by JD007 on 10-07-2003 07:44 PM:

Same problem, on the phone for an hour. Finally suggested Treo 300 activation which we did and it said activation was successful. Rep said must turn off phone and wait 2 hours. So I'm waiting.

Posted by Jaggrey on 10-07-2003 07:49 PM:

quote:
Originally posted by JD007
Same problem, on the phone for an hour. Finally suggested Treo 300 activation which we did and it said activation was successful. Rep said must turn off phone and wait 2 hours. So I'm waiting.

Dunno about that....the phone has to be on in order for Vision to provision. Voice should start working immediately.

__________________
My how time flies.......

Palm IIIxe...Palm Vx...Sony Clie S300...Clie N610C...Clie T615C...Clie NR70...Clie TG50...Palm Tungsten C...Handspring Treo 600...Tungsten E

Posted by PocketAddict on 10-07-2003 07:54 PM:

I am new to sprint. How do I activate?

__________________
Pocket Addict

Clie UX50/Ti68/Nextel BB 6510

Posted by JD007 on 10-07-2003 08:04 PM:

That's what she said. Anyway I checked and voice is working. The 600 is now provisioning

Posted by mattmcg on 10-07-2003 08:08 PM:

So quick question for you now that you have one. Does the LED blink when you receive a voicemail? Does it support multiple colors for service, voicemail, and text messaging?

Posted by MHR on 10-07-2003 08:11 PM:

Hmmm

Also new to Sprint. Just got my 600 and it's charging as I type.

I recall that I was told when I ordered yesterday that the phone would come activated. Is that not true?? I have to call, etc??

Thanks.

Posted by SprintTreo600 on 10-07-2003 08:14 PM:

if you opened a new line of service with sprint then it comes "activated" I wouldn't say activated but more of enable to work after it is truely activated....i.e. provisioning etc. they mean you will be able to use sprint....correct me if i am wrong.

__________________
-600 w/ sprint-

Posted by MHR on 10-07-2003 08:18 PM:

quote:
Originally posted by SprintTreo600
if you opened a new line of service with sprint then it comes "activated" I wouldn't say activated but more of enable to work after it is truely activated....i.e. provisioning etc. they mean you will be able to use sprint....correct me if i am wrong.

Thanks. Now, what is "provisioning"? You're all very, very helpful.

Posted by chazglenn3 on 10-07-2003 08:22 PM:

Provisioning is activating it on the data network...vision.

__________________
Charles

Posted by rventuri on 10-07-2003 08:25 PM:

Looks Like I Got the First BAD One

Unfortunately ... The Treo 600 I received today appears to be defective. The radio will not turn on. I get the Sprint screen with welcome at the bottom for about 20 seconds, then the device resets in Wireless Mode Off.

The radio turned on when I first got it, but after that it will not turn on at all. I have tried both soft resets, hard resets, and calling tech support (they have no clue).

So I guess it will have to go back for a replacement ... figures.

I hope this is not a sign of things to come.

Posted by Mol on 10-07-2003 09:42 PM:

Re: Looks Like I Got the First BAD One

quote:
Originally posted by rventuri
Unfortunately ... The Treo 600 I received today appears to be defective. The radio will not turn on. I get the Sprint screen with welcome at the bottom for about 20 seconds, then the device resets in Wireless Mode Off.

The radio turned on when I first got it, but after that it will not turn on at all. I have tried both soft resets, hard resets, and calling tech support (they have no clue).

So I guess it will have to go back for a replacement ... figures.

I hope this is not a sign of things to come.

This post set off all sorts of internal alarms in my head. Especially after the rumor that Orange has recalled the stock from shops last minute.

Maybe I am going to be more patient than I thought I'd be.

Of course, the minute I can buy it from the HS site I will have all forgotten about this.

Posted by MHR on 10-07-2003 09:45 PM:

quote:
Originally posted by MHR

Thanks. Now, what is "provisioning"? You're all very, very helpful.

My phone is all done. I never called anyone. I was messing around with it and it let me know that it wanted to provision itself. Took about 5 min. Back to playing.

Posted by JoshFink on 10-07-2003 10:09 PM:

For those that have activated the phone, what did they ask you to type in the phone itself?

They just wanted me to enter my phone number in the phone number field and my phone number again in the MSID field.

It's been about 30 minutes and it's still not active.. Should I worry?

Thanks

Josh

Posted by tjd414 on 10-07-2003 10:09 PM:

Re: Looks Like I Got the First BAD One

quote:
Originally posted by rventuri
Unfortunately ... The Treo 600 I received today appears to be defective. The radio will not turn on. I get the Sprint screen with welcome at the bottom for about 20 seconds, then the device resets in Wireless Mode Off.

The radio turned on when I first got it, but after that it will not turn on at all. I have tried both soft resets, hard resets, and calling tech support (they have no clue).

So I guess it will have to go back for a replacement ... figures.

I hope this is not a sign of things to come.

I know this is probably a dumb question ... did you charge your phone completely before your turned it on?

Sometimes, in all of our excitement, we forget the basics.

Did the same with my 300 when I got it. Called Sprint ... they asked, did you charge it first? Boy did I feel stupid!

They must have had a good laugh when I hung up!

__________________
Today's Oxymoron: 12oz Pound Cake

Posted by JD007 on 10-07-2003 10:27 PM:

quote:
Originally posted by JoshFink
For those that have activated the phone, what did they ask you to type in the phone itself?

They just wanted me to enter my phone number in the phone number field and my phone number again in the MSID field.

It's been about 30 minutes and it's still not active.. Should I worry?

Thanks

Josh

I needed to enter ##nnnnnn (n=number) then hit the call button, then you enter the phone number in the two fields. The Sprint rep will tell you the six digit number to enter after the 2 # symbolys.

Posted by SprintTreo600 on 10-07-2003 10:29 PM:

Re: Looks Like I Got the First BAD One

quote:
Originally posted by rventuri
Unfortunately ... The Treo 600 I received today appears to be defective. The radio will not turn on. I get the Sprint screen with welcome at the bottom for about 20 seconds, then the device resets in Wireless Mode Off.

The radio turned on when I first got it, but after that it will not turn on at all. I have tried both soft resets, hard resets, and calling tech support (they have no clue).

So I guess it will have to go back for a replacement ... figures.

I hope this is not a sign of things to come.

not activated on sprints network, programming error...walk into sprint and have them reprogram it.

__________________
-600 w/ sprint-

Posted by JoshFink on 10-07-2003 10:29 PM:

quote:
Originally posted by JD007

I needed to enter ##nnnnnn (n=number) then hit the call button, then you enter the phone number in the two fields. The Sprint rep will tell you the six digit number to enter after the 2 # symbolys.

Actually, that's what he did.. Sorry I forgot to mention that..

Put in ## and then numbers.. Hit ENTER and then entered my phone number in the two fields..

how long did it take for you to get activated?

Josh

All times are GMT. The time now is 11:04 PM.

Pages (2): [1] 2 »
Show 20 posts from this thread on one page