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Posted by GSR13 on 07-03-2001 09:36 PM:

PiDeveloper: Need Help

Just downloaded and installed the newest updater for my MemPlug.

Ran the Updater and everything went fine. The only application/Databases that were in /Palm/PiDirect is a program called MarkMyScriptures available at www.skimware.com. This program had worked fine under Beta3.

Once the the module was updated, I attempted to run MarkMyScriptures and the program opened. When I attempted to switch documents inside the program I got a Fatal Error. Performed Soft Reset and moved the application and all its data to RAM, app now works fine. However, now when I attempt to open any of the Pi Apps I get the following:

Fatal Alert
../Src/HsExtCard.c,
Line:4408,
HsSysPatchRemove err
RESET

I have to perform a soft reset to get back going. I thought maybe I should reformat the card and start over, but I cannot get into PiPrefs, because I get the same error message.

Any suggestions PiDeveloper?

I am running a Visor Prism with OS 3.5.2H1.4, which is the most recent update HandSpring has available. I have no Hacks or OverClocking software installed.

Thanks in advance for your help.

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2


Posted by GSR13 on 07-03-2001 11:05 PM:

Okay, tried using Eraser to clean up the Flash and then reflashed the Module using V1.5. Still had the same Error Messages. Decided to use Eraser again and go back to V1.4. Got the Fatal Alert Reset Loop. Followed the directions and used Eraser again, this time the Update seems to have taken. I am now back to V1.4 and it seems to be running fine.

I will be very interested to hear any thoughts you might have on this.

Also, I have the Handspring ContrastAdjust Utility installed on my Prism. Not sure if they would play a role or not, but I wanted to let you know.

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2


Posted by Matthew Nichols on 07-04-2001 01:21 AM:

If you want PiDeveloper's help why don't you: A) Join the Yahoo disscussion group B) E-Mail him

__________________
Matt Nichols
[email protected]


Posted by GSR13 on 07-04-2001 01:58 AM:

quote:
Originally posted by Matthew Nichols
If you want PiDeveloper's help why don't you: A) Join the Yahoo disscussion group B) E-Mail him


Don't be coming into my thread spouting out logic.

Actually, the truth is, I never thought about it. I also tend to post things here so other users can see the problem and read PiDevelopers solution. I am in no particular hurry to have it resolved and it might help someone here.

Out of curiosity, is that proper protocol? I hate to use the boards in an irresponsible way.

Thanks for the tip.

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2


Posted by Beryl on 07-04-2001 02:33 AM:

quote:
Originally posted by GSR13
Out of curiosity, is that proper protocol? I hate to use the boards in an irresponsible way.



Gee, I hope it is proper because I enjoy reading these kind of questions and (hopefully) a response from a developer or someone who has experienced the same thing and found a remedy. There is usually 100 people with the same problem who don't post a question so I really appreciate it when someone takes the time to do it.


Posted by Matthew Nichols on 07-04-2001 02:37 AM:

Usually PiDeveloper just copy and pastes a section of the FAQ or tells the person to e-mail them at their support address anyways.

__________________
Matt Nichols
[email protected]


Posted by GSR13 on 07-04-2001 02:47 AM:

You are right. I would probably be better off posting on the Yahoo Forum. However, my email address should change this weekend so I will wait until after Saturday to register on that board. Hopefully PiDeveloper will see this and be willing to give me some ideas.

Thanks Matt.

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2


Posted by GSR13 on 07-05-2001 01:24 PM:

Downloaded and installed V1.5 again. Once I got the Update installed all the Pi Apps were responsive. No Fatal Alerts or Soft Resets needed. However, once I try to use MarkMyScriptures I get the Fatal Error message. Looks like something they changed does not get along with this program. Still not sure why Moving all the MMS files from /Palm/PiDirect to Internal RAM caused so much havoc. Perhaps it somehow caused corruption.

So, I am back to V1.4 until 1.6 is released. Perhaps that will resolve the issue with MMS.

PiDeveloper, could my problems have been because I moved Files from /Palm/PiDirect into Internal RAM with PiDirect Enabled?

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2


Posted by hloakes on 07-05-2001 01:55 PM:

There is a problem with Mapopolis in 1.5 that was not in 1.4. It causes a crash. Must be something to do with the way they made it work faster.

I use MyBible and it went from taking 25 seconds to load down to 7. I will give Mapopolis up for that, since I do not use it that often, but I can understand how this could be a problem for you. I could not statnd it if my Bible program did not work.

__________________
Howard


Posted by PiDeveloper on 07-06-2001 03:47 AM:

quote:
Originally posted by hloakes
There is a problem with Mapopolis in 1.5 that was not in 1.4. It causes a crash. Must be something to do with the way they made it work faster.

I use MyBible and it went from taking 25 seconds to load down to 7. I will give Mapopolis up for that, since I do not use it that often, but I can understand how this could be a problem for you. I could not statnd it if my Bible program did not work.



Hi all,

Thanks for reporting the problem.
It is not related to the speed improvement.
It will be fixed in next release, PiDirect beta 5 (maybe called PiDirect v1.0)

PiDeveloper


Posted by Euxx on 07-06-2001 06:07 AM:

BDicty

PiDeveloper, what about making BDicty working again?

It works just great for 0.3 but generates "Fatal exception" in 0.4


Posted by gbkelley on 07-06-2001 12:27 PM:

One more to look at

PiDirect also causes a program called 'Airport Insight' (notamd.com) to Fatal Exception (v1.3 and 1.4) whenever it tries to search it's own R/O Database in RAM.


Posted by hloakes on 07-06-2001 02:52 PM:

quote:
Originally posted by PiDeveloper

It will be fixed in next release, PiDirect beta 5 (maybe called PiDirect v1.0)

PiDeveloper



Any Idea when it will be released?

__________________
Howard


Posted by PiDeveloper on 07-07-2001 12:46 AM:

quote:
Originally posted by hloakes


Any Idea when it will be released?



Maybe next week, or the week after next.
We are still investigate some other incompatibility problems reported.

Btw, currently most reported problem is fixed.
- Fix the conflict with TrapWeaver
- Fix a memory related problem introduced in beta4

I have done some brief tests, to ensure the following programs compatible in next release of PiDirect:
- MarkMyScriptures
- BDict
- Mapopolis
- Airport Insight

Thanks for reporting.
PiDeveloper


Posted by GSR13 on 07-07-2001 02:31 AM:

quote:
Originally posted by PiDeveloper


Maybe next week, or the week after next.
We are still investigate some other incompatibility problems reported.

Btw, currently most reported problem is fixed.
- Fix the conflict with TrapWeaver
- Fix a memory related problem introduced in beta4

I have done some brief tests, to ensure the following programs compatible in next release of PiDirect:
- MarkMyScriptures
- BDict
- Mapopolis
- Airport Insight

Thanks for reporting.
PiDeveloper



You guys never cease to amaze me. Thank you for being a company who listens and cares about the consumer. I am excited about the next release, thank you PiDeveloper.

__________________
In my Father's house are many mansions: if it were not so, I would have told you. I go to prepare a place for you. JOHN 14:2


Posted by Euxx on 07-08-2001 03:48 AM:

quote:
Originally posted by PiDeveloper

Maybe next week, or the week after next.
We are still investigate some other incompatibility problems reported.

Btw, currently most reported problem is fixed.
- Fix the conflict with TrapWeaver
- Fix a memory related problem introduced in beta4

I have done some brief tests, to ensure the following programs compatible in next release of PiDirect:
- MarkMyScriptures
- BDict
- Mapopolis
- Airport Insight

Thanks for reporting.
PiDeveloper



Good to hear that. Thanks a lot. Will wait for next beta.


Posted by acajigas on 07-08-2001 05:21 AM:

Lightbulb Support for FireViewer 6.0

FireViewer is one of the applications where I would like to store all my pictures. The zoom feature makes it really great and I guess I would die to see PiDirect support for it.

Thanx

Al

__________________
It all started way back in February 2000 with a Blue VDX.


Posted by PiDeveloper on 07-11-2001 03:58 AM:

Re: Support for FireViewer 6.0

quote:
Originally posted by acajigas
FireViewer is one of the applications where I would like to store all my pictures. The zoom feature makes it really great and I guess I would die to see PiDirect support for it.

Thanx

Al



It already support.
HotSync Fireviewer first.
And then move its database under PiDirect.

PiDeveloper


Posted by acajigas on 07-12-2001 04:16 AM:

Re: Re: Support for FireViewer 6.0

quote:
Originally posted by PiDeveloper


It already support.
HotSync Fireviewer first.
And then move its database under PiDirect.

PiDeveloper



I'm using version 1.5 and PiDirect 0.4b on a Visor Prism. Most applications work under PiDirect but FireViewer 6.0 doesn't.

I have tried anything to make it work but nothing, the only thing that I keep getting is fatal errors. Some questions:

1)Does it matter what the type of compression mode of the images?
2)What databases should be under /PiDirect/, all or some of them?
3)Could the application be under /PiDirect/?
4)Is FireViewer 6.0 supported?

Thanx

Al

__________________
It all started way back in February 2000 with a Blue VDX.


Posted by PiDeveloper on 07-12-2001 11:30 AM:

Re: Re: Re: Support for FireViewer 6.0

quote:
Originally posted by acajigas


I'm using version 1.5 and PiDirect 0.4b on a Visor Prism. Most applications work under PiDirect but FireViewer 6.0 doesn't.

I have tried anything to make it work but nothing, the only thing that I keep getting is fatal errors. Some questions:

1)Does it matter what the type of compression mode of the images?
2)What databases should be under /PiDirect/, all or some of them?
3)Could the application be under /PiDirect/?
4)Is FireViewer 6.0 supported?

Thanx

Al



Hi all,

The answer can be found on here.
http://groups.yahoo.com/group/memplug/message/779

This method will also apply to programs like FirePad, EyeModule 2.0, AvantGo etc.

Regards,
PiDeveloper


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