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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- A new record!! Visor DX in 18 days! (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=5997)


Posted by dov on 11-30-1999 12:51 PM:

Talking

I got my Graphite Visor deluxe yesterday, on the 29th of novemeber! I ordered it on novemeber 11th! I had ordered regular shipment, and it came by fedex standard overnight. It was shipped out on the 26th. I think this is a new record or something. Could someone confirm that for me?
The visor's great! now if only i could get that darn Serial cradle
doc


Posted by PDAENVY on 11-30-1999 02:35 PM:

Post

Sorry, this person has you beat:

Ordered: Nov 16
Received: Nov 29
Location: Seattle, WA
Shipping via UPS (express)
Order by phone (canadian 800 number)
Regular Visor

(From http://www.visorcentral.com/visor/d...L/000016-7.html )

This is encouraging!


Posted by natescape on 11-30-1999 03:38 PM:

Wink

<tone=Cartman>I hate you guys. I hate you so very, very much...</tone> Heh.

I ordered on October 7 and still haven't gotten my GVD. *sigh*

------------------
Ordered a BVD online 10/07
Still waiting ... tick tock, tick tock


Posted by Shadow on 11-30-1999 04:29 PM:

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Jeeze, I ordered on November 11th and I'm still waiting!

Sounds like they still have no clue as to how to prioritize their orders!


Posted by Nutt on 11-30-1999 05:12 PM:

Post

Hey I ordered on the 16 and I didn't get one. I want mine. WAAAAAAAHHH.


Posted by KentD on 11-30-1999 05:15 PM:

Talking

dov,

That is great news!

I have been monitoring my CC activity daily for any signs of encouragement. Did you happen to notice the time difference between billing of your CC and the shipment? (Was the CC billed one day and you received it the next?)

I have read nightmare posts about missing CC and shipping information that delayed orders. One person said their order was shipped twice but refused by FedEx because it was missing a company name. I wonder if there have been problems with data corruption on the web order db and if there are some of our orders that are sitting in limbo that CS doesn't have the courtesy to call and verify.


Posted by dov on 11-30-1999 06:24 PM:

Talking

KentD
I just called my CC 800 number and there was an authorization for how much i paid for the visor. This must have posted today b/c i checked yesterday and it wasnt there.
dov


Posted by WolfLarsen on 11-30-1999 06:31 PM:

Talking


DOV:
where did you have your visor delivered?

(eagerly awaiting 11/9 weborder)


Posted by Dru Lee on 11-30-1999 06:37 PM:

Post

My first Visor was ordered Oct 18th and I got it Nov 16th. The one I ordered for my wife was ordered on Nov 4th and I got it yesterday (Nov 29th) I think they're getting caught up!


Posted by dov on 11-30-1999 06:42 PM:

Talking

WolfLarsen:
To new york, at a home adress.
dov


Posted by Bruce on 12-01-1999 07:20 PM:

Post

A coworker ordered a BVD and an IVD at the end of October, and the BVD was received last week, but the IVD is backordered, so Handspring's not totally caught up. I'm still waiting for my serial cradle that was backordered.


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