VisorCentral.com - Can not download

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VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- How To / Troubleshooting (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=2)
-- Can not download (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=20989)

Posted by jke on 01-22-2002 09:11 PM:

Can not download

When ever I down load a new program and try to install I get the following message that the file is not a supported file type I have tried uninstalling and reinstalling the entire palm desttop. Two years no proplem.now this any answers out there?

Posted by MarkEagle on 01-22-2002 10:20 PM:

What type of files are you downloading... PRC's or ZIP's?

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Posted by jke on 01-22-2002 10:22 PM:

It says zip

Posted by Burns on 01-22-2002 10:47 PM:

What are you installing it to? You can't put a .zip file in your PDA (unless you have special software)

Have you tried unzipping to a folder and then installing the .prc file found in the zip?

- Burns

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Posted by jke on 01-22-2002 11:04 PM:

I have all ways done that when downloading
Save to disk? I yes tell it to download to desktop as a prc file. then I doubleclick on it and it is installed on next sync. Except know whenI do it -it ain't being installed on my hand held!

Posted by bregent on 01-23-2002 02:49 AM:

OK, I'm seeing some conflicting information. In your first post, you mention that you're getting a 'file type not supported message'. In your last post, you say that it you can doubleclick the file and it shows that it will be installed on the next sync.

Are you still getting the message? Does it bring up the hotsync install dialog?

Sound like either

1) you've lost the file association for prc's
2) the file is locked - check the install folder and make sure the file isn't marked read only.

Posted by Burns on 01-23-2002 01:32 PM:

good advice above. Also make sure you're not saving a zip file as a prc file. Even if it's named prc the file will not install because the internal file type is zip.

- Burns

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Posted by jke on 01-23-2002 04:31 PM:

Sorry about the conflict of info there. One of two things happen either I can not double click file and have it install in the install tool or it says it's the wrong kind of file. weird huh

Posted by Burns on 01-23-2002 06:50 PM:

quote:
jke wrote:
One of two things happen either I can not double click file and have it install in the install tool or it says it's the wrong kind of file. weird huh

File type association seems to be partly to blame if I understand you right. Have you tried opening the install program and dragging and dropping the file into the install window? This can also be done by hitting the "add" button in the install window and browsing to the file you want to install. The install program should be under your Start Menu -> Palm menu.

- Burns

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Posted by jke on 01-23-2002 06:58 PM:

when you get a chance why don't you email me at [email protected] and I'll email the latest prc one that I try to download and you can at least tell me if it is the way I am download or if I got a sync problem.Thanks for all the help

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