VisorCentral.com - Visor Edge Fault

Show 20 posts from this thread on one page

VisorCentral.com (http://discussion.visorcentral.com/vcforum/index.php)
- Visor Edge (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=25)
-- Visor Edge Fault (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=20373)

Posted by Yosi Dratler on 12-22-2001 09:12 PM:

Visor Edge Fault

My Visor Edge screen faded out completely after onlu 3 months.
It was not broken or scratched, just faded out "died".
Should i be stupid enough to pat $280 to replace the screen ?
I purchased it for $395...!

Posted by culo77 on 12-22-2001 11:52 PM:

WOAH!!!!!
You should call tech support, and demand a free replacment.
that shouldnt happen to any product.
I am telling you shouldnt, dont, and i will hit you with a stick if you pay for a new screen.
Call them this very minute and try to be nice. tell them to replace it for free.

Good luck.

__________________
Hey baby before we start do you mind if we use my M505?
No not for that!!!!!!!!!!
Use it to reffer to PalmaSutra, silly???????

Posted by MarkEagle on 12-23-2001 03:19 AM:

Re: Visor Edge Fault

quote:
Originally posted by Yosi Dratler
Should i be stupid enough to pat $280 to replace the screen ?

Not when the Edge itself is currently selling for $249

__________________

God bless America, my home sweet home...

Posted by Yosi Dratler on 12-23-2001 11:16 PM:

Hello, Buddies.
They came back to me by phone and offered me another deal:
To replace the faulty screen for $180 + Vat.
I still don't think i will agree !

Posted by culo77 on 12-23-2001 11:25 PM:

Wow i think that is very shady!!!
Dont do it, I would go smack someone at Handspring!
I think that is so wrong, HS customer support has always rocked.
thats the reason i stick with HS. Its a customer freindly Firm. Plus they do alot of good things with charity.(PR)

__________________
Hey baby before we start do you mind if we use my M505?
No not for that!!!!!!!!!!
Use it to reffer to PalmaSutra, silly???????

Posted by dick-richardson on 12-24-2001 12:10 AM:

quote:
Originally posted by Yosi Dratler
Hello, Buddies.
They came back to me by phone and offered me another deal:
To replace the faulty screen for $180 + Vat.
I still don't think i will agree !

They owe you a functional unit. NO charge. Unfortunately, you'll at least have to pay $25 to get a refurb before sending yours in.

__________________
-Joshua
Abortion: Darwinism at its finest.

Posted by Yosi Dratler on 01-01-2002 09:34 PM:

I read thoroughly the Handspring Co. Customer Support page but could't find any Email address to write to, only Phone no.'s.
Can somebody help me ?

Posted by Toby on 01-02-2002 03:39 AM:

quote:
Originally posted by Yosi Dratler
I read thoroughly the Handspring Co. Customer Support page but could't find any Email address to write to, only Phone no.'s.
Can somebody help me ?

Try [email protected] or [email protected] or you can use their webform. They removed the posted email addresses a while back for whatever reason, so I'm not sure if those email addresses will get to someone in a timely manner. The webform might be your best bet.

All times are GMT. The time now is 07:22 PM.

Show 20 posts from this thread on one page