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- Customer Service (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=12)
-- Why does it take so long to ship? (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=6363)


Posted by homer on 04-27-2000 05:27 AM:

Question

Well, I've just placed order for my second Visor (a Solo for the wife + new Styli). The ordering process went fairly smooth this time (knock on wood) but I am a bit discouraged in that they say it takes "1 week" to ship the product even though everything is in stock. Pretty much any other product I order of the web ships that very day.

Things are getting better over there, but it seems that they could still improve on a few things in their shipping dept.

Is everyone actually having to wait a week to get their products, or is this just a disclaimer to protect them from running out of stock at times?


Posted by visor empowered on 04-27-2000 12:55 PM:

Cool

I also ordered a second visor for my wife. I ordered it late last Thursday (4/20) afternoon and received it yesterday (4/26). I had it shipped express mail. Anyway, if you look at it, that was only 4 business days (6 altogether, but the Handspring site specifically says not Sat. delivery available). That really isn't too bad at all.

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Have Visor Will Travel!


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