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Posted by vaj123 on 02-25-2002 02:33 AM:

Again

One more time people SORRY We had to reformat the computer so therefore AvantGo is gone, I tried downloading from the site but I keep getting error message "no ce partner found" and "file is too large or corrupt" . It seems as though I may be attempting to dl the wrong version, the one on my palm is 4.0 build 823 but none of what is available matches the build????? Any help or suggestions would be greatly appreciated.
Thanks
Vicki

Posted by Jupe on 02-25-2002 03:43 PM:

CE is the old version of Microsoft's os for PPC's. It sounds to me like you're trying to download that version. You need the version for PalmOS.

__________________
Mike
I'd rather be upside down in my kayak than rightside up at my desk.

Posted by vaj123 on 02-25-2002 03:49 PM:

quote:
Originally posted by Jupe
CE is the old version of Microsoft's os for PPC's. It sounds to me like you're trying to download that version. You need the version for PalmOS.

Where would I find it? At the Avantgo site that is the version {Palmos} that I am attempting to dl

Thanks
Vicki

Posted by MarkEagle on 02-25-2002 10:57 PM:

When you login to your AvantGo account, there's a download link at the right, about half way down, under your user name. That opens the Software Setup page. If you're a Windows user, the PalmOS version (currently 4.0 build 941) is the 1st one in the list labeled "Download AvantGo Palm OS Client". The actual filename is "AGPalmClientSetup.exe".

__________________

God bless America, my home sweet home...

Posted by vaj123 on 02-26-2002 12:26 AM:

quote:
Originally posted by MarkEagle
When you login to your AvantGo account, there's a download link at the right, about half way down, under your user name. That opens the Software Setup page. If you're a Windows user, the PalmOS version (currently 4.0 build 941) is the 1st one in the list labeled "Download AvantGo Palm OS Client". The actual filename is "AGPalmClientSetup.exe".

Right, that is exactly what i'm doing however it continues to end up the same way..... it appears to be working untill I attempt to open it up and then I get one of two messages, "file is corrupt, too big or an incomplete version?????? I have it going to my desk top, perhaps it needs to go somewhere specific?
Thanks
Vicki

Posted by Airmech on 02-26-2002 12:32 AM:

Try saving to a file instead of the desktop. I just downloaded the palm version 3 days ago and it worked fine.

T.

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Posted by vaj123 on 02-26-2002 12:46 AM:

quote:
Originally posted by Airmech
Try saving to a file instead of the desktop. I just downloaded the palm version 3 days ago and it worked fine.

T.

That didn't work either, As I said before, the version on my Visor is 40 Build 823 but I don't see how that would have any effect at all do you?

Posted by MarkEagle on 02-26-2002 01:10 AM:

quote:
Originally posted by vaj123
it appears to be working untill I attempt to open it up

You're referring to the .exe that you downloaded, correct? Try right-clicking on the download link on the AvantGo page and selecting "Save Target As...".

__________________

God bless America, my home sweet home...

Posted by vaj123 on 02-26-2002 09:07 PM:

quote:
Originally posted by MarkEagle
You're referring to the .exe that you downloaded, correct? Try right-clicking on the download link on the AvantGo page and selecting "Save Target As...".

Thank you for the suggestion, unfortunatly it didn't work either.
The message now is "the executable that you are attempting to run is incomplete. Please verify the size and obtain another copy."
And also "contents of the file cannot be unpacked"
I'm going crazy with out AvantGo..

Thanks again
Vicki

Posted by MarkEagle on 02-26-2002 11:33 PM:

quote:
Originally posted by vaj123
"the executable that you are attempting to run is incomplete. Please verify the size and obtain another copy."

Hmmm... sounds to me like something's getting corrupted during the download. How are you connecting to the internet and who's your ISP?

You can try one of two things... first, delete all traces of the file you've already downloaded and try again. Second, do the right-click, Save Target As... and specify a different filename like "AG4.exe". If neither of these options work, I'm not sure what else to tell you.

__________________

God bless America, my home sweet home...

Posted by vaj123 on 02-26-2002 11:46 PM:

quote:
Originally posted by MarkEagle
Hmmm... sounds to me like something's getting corrupted during the download. How are you connecting to the internet and who's your ISP?

You can try one of two things... first, delete all traces of the file you've already downloaded and try again. Second, do the right-click, Save Target As... and specify a different filename like "AG4.exe". If neither of these options work, I'm not sure what else to tell you.

56 K MODEM and we have AOL

I deleted what I had already downloaded but nothing seems to be working.
thank you so much for all your suggestions, I really appreciate the help. I can't even begin to figure out what's wrong ,i've never ever had this problem before.
Vicki

Posted by MarkEagle on 02-27-2002 03:26 AM:

quote:
Originally posted by vaj123
nothing seems to be working

That's really odd... I hate to admit this, but I'm stumped! Have to tried contacting AvantGo's tech support? Maybe they can offer some help.

__________________

God bless America, my home sweet home...

Posted by vaj123 on 02-27-2002 02:54 PM:

I have contacted AvantGo support but they said it usually takes about 3 days for a reply..... I'm still thinking that it's sort of strange that this all happened after we reformatted the computer.
but Dell SWEARS that it has nothing to do with that hmmmm strange coincidence I guess!!!!!!
thanks again
Vicki

Posted by vaj123 on 02-28-2002 04:40 PM:

Has anyone else attempted to download the Palm os exe from AvantGo in the last few days? I just tried it on my laptop and I got the same error message that I had been getting on my PC iT SAYS THE FILE IS INCOMPLETE please obtain another copy and verify the size.
thanks
Vicki

Posted by Jupe on 02-28-2002 05:17 PM:

I just successfully downloaded and executed the file from here. The only odd thing was that it said "You are about to install a consumer verion of AvantGo over an Enterprise version of AvantGo. Are you sure you want to proceed?"

__________________
Mike
I'd rather be upside down in my kayak than rightside up at my desk.

Posted by vaj123 on 02-28-2002 08:13 PM:

[QUOTE]Originally posted by MarkEagle
[B]Hmmm... sounds to me like something's getting corrupted during the download.

Do you have any idea what would cause that to happen?
That is exactly what it said this time?????

I just successfully downloaded and executed the file from here.

Thank you for the link, it downloaded in the normal fashion but is now corrupt.

Thanks
Vicki

Posted by MarkEagle on 02-28-2002 10:29 PM:

quote:
Originally posted by vaj123
it downloaded in the normal fashion but is now corrupt

Maybe it's a problem with AOL. Do you have any other way to connect to the internet?

__________________

God bless America, my home sweet home...

Posted by vaj123 on 02-28-2002 10:48 PM:

quote:
Originally posted by MarkEagle
Maybe it's a problem with AOL. Do you have any other way to connect to the internet?

No I don't ..unfortunatly this is as good as it gets.........
I just can't seem to get a resolution to this problem and i't's making me crazy. and all you people on Visor Cenrtal too probably

Posted by vaj123 on 03-02-2002 07:40 PM:

update

Hello and Thank You to all who tried to help me, I was finally able to download AvantGo by opening Internet explorer
I still have no idea why I couldn't get it work with AOL. Anyhow i'm a happy camper again.
Thanks
Vicki :clap:

Posted by MarkEagle on 03-02-2002 09:21 PM:

quote:
Originally posted by MarkEagle
Maybe it's a problem with AOL.

Thought so...

I've heard that AOL's Download Manager can cause some problems when downloading from the internet.

Glad to see you were finally successful...

__________________

God bless America, my home sweet home...

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