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- How To / Troubleshooting (http://discussion.visorcentral.com/vcforum/forumdisplay.php?forumid=2)
-- Win2k, Visor, USB, IRDA (http://discussion.visorcentral.com/vcforum/showthread.php?threadid=2206)

I just got my visor and I've spent much of the day trying to get it syncing with 98 and Win2k through both USB and the IR port: for those that follow (someone correct me if I'm wrong):

Win 98, USB
-------------------------------------
Plug in cradle, boot 98, install Palm Desktop, put Visor in cradle, press HotSync, driver should install (placed on HD by CD install).

If USB sync stop working: soft reset visor while in cradle, reboot, try again.

Win 98, IR
Download IBM WorkPad IRSYNC software, install all four PRC files onto visor, soft reset visor, goto PREF, change category to SyncPanel, select InfraRed, try HotSync. This will disable USB support unless you remove PADHTALL.PRC and do a soft reset (which will disable IR).

Win 2000, USB
If you follow steps for 98 USB the Visor will be detected but driver installation will always fail. Win2k is out and there are still no drivers by Handspring.

Win 2000, IR
If you follow steps for 98 IR and try HotSync you will get an error that the visor was unable to communicate to the desktop, the software made by IRLINK says that it does not support Win2k. As far as I know the IR does not use the drivers made for the USB so even if Handspring fixes the USB drivers it will still not work.

Conclusion:
If you are a professional developer which most people who use this product probably are then you are probably using Windows 2000 and you are therefore screwed. So uninstall 2000 and NT and put 98 back on.

Next week I'll blow the dust off of one of my Tecras and install Win98 on it and finally experience USB hotsync. I had an issue last night with IR sync- worked fine, but then serial hotsync on my NT 4 system failed. Never had this problem with my trusty ol' IIIe...

IRSYNC for IBM WorkPad will not work with Visor.
As far as I know, there is another version of IRSYNC only for VISOR.
Check this URL: http://www.iscomplete.com/
However, IRSYNC will not run with Win2K. It's Win2K's problem, not visor.

[This message has been edited by joonhwan (edited 01-21-2000).]

IBM IRSync for the Workpad DOES work with the Visor. HOWEVER, you're limited to 38.4Kbps transfer rate.

Shorting after using IRsync (updated version) I started have USB syncing problems. One I deleted the IRsync stuff I was able to sync normally. ????

Hmm. That's not a problem I noticed with IRSync (IBM) or IRLink (ISComplete)

Though, come to think of it, I only tried syncing with the serial cradle I had at work during the time I had IRSync (IBM) installed, so it could be a different issue.

IRLink (ISComplete) is a MUCH better product, because it allows for faster IR Sycning and will detect a cradle HotSync-button press to let you sync with the cradle. I'll be registering it soon.